Melody Wingert, Shrm-Scp Email & Phone Number

Portland, Oregon

Portland, Oregon

• Leading Employee Relations efforts for 21 Oregon stores, 2500+ employees. Advising in matters of performance management, coaching and support to all positions. Problem solving assistance to store management in solving.
• Leveraging data from ER case trends to identify areas of opportunity. Sharing constructive feedback with store and division leaders has resulted in improved pro-active partnership on ER issues.
• Developed strong relationships with all levels of employees through increased communication, timely responses and consistent follow up. Recognized by leaders for being accessible, approachable, and transforming field.
• Completed 14 in-store listening tours, meeting with roughly 30% of all Oregon hourly employees, with a goal of assessing employee morale and engagement. Findings and action items shared with management & business.
• Collaborator in store recruitment efforts, ongoing training & development support for store management, personnel clerks, and other employees by way of in-person training and monthly conference calls.
• Conducted re-org of store bulletin boards containing company policy & legal notices to ensure relevant and accurate content in compliance with state/federal regulations. Regular auditing of ADA & employment.

• Providing timely guidance and education or interpretation of personnel rules, collective bargaining agreements, federal and state labor regulations to department heads and elected officials, supervisors, and employees..
• Supporting departments and advising management in of performance management, corrective action and progressive discipline. Participating in disciplinary and due process meetings, and/or layoff or reorganization.
• Conducting investigations including bargaining unit grievances, potential civil rights violations, internal complaints, seeking legal advice and counsel as needed. Preparing reports of findings and recommendations.
• Serving as a member of the County’s bargaining team in labor negotiations, providing counsel and assistance in review, resolution, and defense of grievances, or in instances of mediation or arbitration.
• Responding to requests for job classification changes and/or desk audits and market studies, recommending appropriate classification changes or updates as appropriate. Member of Health Department Engagement Committee

Lake Oswego, OR

• Supported 11,000 plus associates and leaders nation-wide. Champion of Holiday’s core values and culture, in support of HR’s initiatives and strategies throughout its organizational redesigns.
• Responded to employee concerns around performance improvement, harassment, discrimination, retaliation, misconduct, wage and hour, etc. Managed multiple investigations, by phone and in-person. Interviewed witnesses.
• Draft/issued appropriate performance documentation. Facilitated disciplinary proceedings, terminations, layoffs.
• Mitigated risk to the Company by strategically supporting all employees, Home Office leadership, HRBP’s, field leadership to provide partnership, coaching, and counseling on Holiday’s policies, procedures, employment.
• Lead trainings included but not limited to new leader assimilation, EEOC anti-discrimination practices, Union awareness, Performance Management. Identifying training opportunities to address performance/conduct issues.
• Partner and consulted with Benefits/Payroll/WC, other departments as needed. Knowledgeable in Company’s policies on payroll and Workers’ Comp, LOA/FMLA/benefits.

• Responsible for managing telephone calls and inquiries from over 10,000 employees including but not limited to: Community Associates & Management Team Members concerning employment issues and providing counsel as.

• Assist with all aspects of recruitment (review, screen, and track applications, scheduling drug testing, running motor vehicle reports, reference checking, etc.) Attend and assist with job fairs and special recruiting.

Hr Management Certificate (Center For Executive And Professional Education)

Associate Of Arts, Liberal Arts

Short-Term Office Technology Skills Certificate, Office Technology