Melone' Hernandez Email and Phone Number
Melone' Hernandez personal email
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I am Melone' Hernandez, an HR Manager based in Houston, Texas, with a career inspired by a blend of customer service and human resources. Growing up in Houston and graduating from the University of Houston-Downtown, I developed a strong foundation in business and people-focused skills, which guided my transition into HR.Early experiences in customer service taught me the value of fostering relationships and meeting individuals’ needs. This naturally led to my passion for HR, where I found purpose in creating supportive environments for both employers and employees. At HR Growth Spurts, an MKK Bell Consulting Company, I focus on building effective recruiting plans, managing client accounts, and improving onboarding processes to support smooth transitions and a welcoming culture. My role also includes utilizing tools like BambooHR and Indeed to strengthen our recruitment efforts and ensure compliance and accuracy in documentation throughout the employee lifecycle.My career has been defined by a commitment to proactive problem-solving and clear communication, allowing me to address challenges and develop solutions that benefit all stakeholders. I am known for my positive approach to problem-solving, enhancing team dynamics, and workplace harmony.As I continue growing in HR, I stay current with industry trends and best practices, which allows me to bring innovative solutions to an evolving workforce. My journey is driven by a passion for customer service and a dedication to building inclusive workplaces where people thrive. I am excited to keep making a positive impact in HR, fostering environments that support professional growth and well-being.
Mkk Bell Consulting
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Human Resources ManagerMkk Bell Consulting Nov 2020 - PresentHouston, Texas, United States•Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and •implementation•Manage multiple clients accounts•Add and edit employees information in Bamboo HR•Assist in Recruiting efforts through Indeed and BambooHR•Create and post job descriptions, Sort resumes, and interview•Assist in Onboarding Process ( create & send offer letters, conduct reference checks, background checks, gather signed documents)•Create and Update handbooks•Handle administrative duties and recordkeeping•Manage email inbox•Conduct exit interviews -
Hr RecruiterClickonhr Nov 2019 - May 2020Houston, Texas Area• Manage day-to-day HR administrative tasks to ensure compliance and accuracy of data entry into HR systems. • Maintain accurate and up-to-date HR files, records, and documentation. • Perform periodic audits of HR files and records to ensure all required documents are collected and filed appropriately. • Assist in planning and execution of events including, but not limited to, annual open enrollment. • Maintain the full cycle of corporate and field management staff performance reviews. • Maintain system records and compile reports from HR systems or spreadsheets as requested. -
Customer Service RepresentativeZions Bancorporation Jan 2017 - Nov 2019Houston, Texas Area• Complete sign up for customers online banking access• Reset Passwords and unlock online banking access.• Change and update personal information in their online profile.• Troubleshooting customers online inquires• Upsell other banking products and services, including commercial lending products.• Bankcard disputes, reissue of new cards, complete lost and stolen forms.• Process payments and or transfers.• Assist customers regarding checking & savings accounts, loans, or other banking needs.• Perform address and phone number changes. -
Human Resources InternMkk Bell Consulting Mar 2018 - Mar 2019• Organize the inflow of applicants and resumes through Applicant Tracking.• Set up appointments for HR events and interviews. Conduct phone and in-person interviews for qualified applicants using Talent Ed and Indeed.• Assist in Developing and updating the Handbook.• Create personnel file folders, Scanning, fax, and email, and file accordingly. -
Customer Service Rep/ Administrative AssistantAllstate Jun 2015 - Jan 2017322 Spring Hill Dr Ste. A600 Spring, Tx 77386• Answered incoming calls and made outgoing calls to assist customers.• Answered internet leads of customers that searched via the internet.• Generated a file for each customer and followed up with them periodically.• Processed payments, make copies, fax information to customers, and file.
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Commercial Customer Service RepJust Energy Jun 2014 - May 2015• Processed new enrollments and renewals.• Processing payments • Communicate with TDSP: CNP, AEP, TNMP, and Oncor to request transaction are complete and follow upon request,• Resolved all customer service issues and precisely documented each inquiry in CRM.• Assisted in creating new training material• Manage service reps' employees as a Supervisor Lead Liaison.
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Customer Service RepresentativeJust Energy May 2011 - Jun 2014• Processed new enrollments and renewals.• Processing payments • Communicate with TDSP: CNP, AEP, TNMP, and Oncor to request transaction are complete and follow upon request,• Resolved all customer service issues and precisely documented each inquiry in CRM.• Assisted in creating new training material• Manage service reps' employees as a Supervisor Lead Liaison.
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Hand AssemblyFiserv Eft Jan 2010 - Apr 2011Stafford Tx -
Retail MerchandiserMacy'S Jun 2008 - Jan 2010Pearland
Melone' Hernandez Skills
Melone' Hernandez Education Details
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Business Administration With A Specialization In Human Resources -
Fine/Studio Arts, General And Science -
Westbury High SchoolHigh School Diploma
Frequently Asked Questions about Melone' Hernandez
What company does Melone' Hernandez work for?
Melone' Hernandez works for Mkk Bell Consulting
What is Melone' Hernandez's role at the current company?
Melone' Hernandez's current role is Human Resources Manager @ HR Growth Spurts an MKK Bell Consulting Company | Bachelor of Arts.
What is Melone' Hernandez's email address?
Melone' Hernandez's email address is im****@****hoo.com
What schools did Melone' Hernandez attend?
Melone' Hernandez attended University Of Houston-Downtown, Lone Star College-University Park, Houston Community College, Westbury High School.
What skills is Melone' Hernandez known for?
Melone' Hernandez has skills like Customer Service, Retail, Merchandising, Sales, Energy, Microsoft Office, Time Management, Data Entry, Training, Microsoft Powerpoint, Customer Satisfaction, Team Building.
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