Melonea Bussie Email & Phone Number

Jonesboro, GA, US

Atlanta Metropolitan Area

San Francisco

Atlanta, Georgia

• Served as a Business Analysis on a complete Guidewire policy administration system multi-year replacement project.
• Knowledge of Billing Center and Claims Center functionality
• Extensive background with Commercial Lines Insurance products (Commercial General Liability, Commercial Auto, Commercial Property, Inland Marine, Crime).
• Partner with Product Owner and ensure Release and Sprint backlogs are always prioritized for the Scrum team to deliver sprint to sprint
• Creating and managing sample data
• Performed data mapping by creating and using a source to target document which contains the mapping of source system fields to the fields of a target system.

Greater Atlanta Area

• Support Project Manager in ensuring the success factors of each project are met in the areas of SDLC compliance, change control, issue and risk escalation, and overall client satisfaction
• Act as Connecture's subject matter expert on product knowledge
• Develop detailed functional design for client review and sign-off
• Review internal QA and development documentation to ensure that it meets the client's business needs
• Partner with the Tech Lead to monitor development of client applications to ensure adherence to requirements and design specifications
• Develop training manuals and lead training sessions specific to a client's installation

Greater Atlanta Area

• Developed recommendations for system enhancements via document changes in procedures and work-flow
• Provided technical expertise across business functions; between the business, data and technology that support the business or product
• Participated in planning sessions with business partners within an assigned department
• Participated in daily scrum sessions with team members
• Collaborated to demonstrate knowledge of business technical systems, provide timely and accurate information between the business partner and the information technology organization
• Completed needs assessment to identify business priorities to advise options and technical limitations

Greater Atlanta Area

• Performed as a member of multiple large and small team projects, providing technical solutions for customer system problems while ensuring procedural compliance
• Implemented Insbridge Rate Manager product and Oracle Insurance Rating Express
• Translated requirements for program specifications to build custom comparative rating system and customer site system testing
• Defined technical and functional workflow for creation of program specification and customized software
• Created data mapping, rating algorithms s and underwriting rules for Property & Casualty specifications
• Installed test codes before production through import functionality directly into carrier test environment

Greater Atlanta Area

• Provided input for system design of new program implementation related Rating and Policy Management
• Provided project time estimates to IS and the business units for changes to the personal lines rating system
• Developed and maintained rating algorithms and rate tables using data extract methodology
• Developed and completed policy-level testing to ensure format and rate accuracy for complex changes
• Notified IS of problems detected with test or production rate levels and made recommendations to correct the problem; to include updates to the base test file and test case criteria

Columbia, South Carolina Area

• Point person for assessment and assembly of business requirements for Personal lines, Commercial Lines of Property & Casualty Insurance to ensure business functionality
• Assisted in the SDLC and Project Implementation to maintain industry standards, to develop and maintain applications and to perform quality assurance for installation/communication processes
• Served as liaison between IS and business functions for systems changes and proper interpretations
• Created and evaluated functional specifications for gap analysis for technical staff to include test plans and execution of changes made
• Tested new functionality against functional specifications; provided input for the testing process and QA plans
• Served as Team Lead for 5 other systems analyst and acted as advocate for the end user

Jacksonville, Florida Area

• Liaison between IS and business functions for system changes and proper interpretations of rules for program design and implementation
• Developed and maintained rating algorithms and rate tables for format, accuracy, and completeness of output
• Notified IS of test problems detected or production rate levels and made recommendations to correct the problem to include update and maintenance of the base test file and test case criteria
• Automated rate examples and other information as requested for use by insurance departments, the media, or PLG business units and communicated with bureaus and insurance departments for information relating to consumer.
• Investigated problem logs, made any necessary changes to the rating system, and provided notification to the Personal Lines Help Desk, information systems, and field offices
• Published rating information in agreed-upon mediums, including paper, LAN-based databases, and mainframe systems for distribution to vendors and Kemper personnel

Jacksonville, Florida Area

• Assisted agents with customer account information via troubleshooting, internet activity, issuing new business policies, endorsing current policies, analyzing underwriting guidelines, and providing quotes on commercial.
• Created test scripts and test cases manually through mainframe systems, along with Quick Test Pro (QTP) to ensure accuracy in positive and negative test case scenarios
• Provided input into system design for implementation of rate revision and system changes
• Assisted in the issuance of Builder’s Risk policies
• Managed a book of businesses that ranged from 5 million to 10 million in company profits for various states

Mba, Business Administration

Flexibility

Bachelors, Business Admin