Melonie Scott Email & Phone Number

Los Angeles, Ca, Us

THIRD PARTY CLIENTS:Lorien/Impellan Groupo Interim Global Product Owner, Interim Data Steward, Sr. Business Analyst for International Commercial Manufacturer K2 Partnerso Sr. Business Analyst & Staff Aug for International Computer Software ClientsDawn Digital Technologyo Salesforce Partnership Admino Sr. Business Analyst Consultanto Business Development DIRECT CLIENTS:Canela Media, New York Cityo Staff Aug/Interim AdminExterro Software, Portland ORo Client consultant for Two to One Migration with CPQ o Client Data Migration Leado Staff Aug and Post Go-live SupportWelk Resorts, San Diego – Program Owner / Business Analysto 350 User Hybrid Re-launch inclusive of multiple integrations, product and project tools for Sales Cloud inclusive of Classic to Lightning for multiple teams and Person Accountso Liaison between Business and Developmento Requirement and Story Ownero Review/approve Development solutions with Off-Shore Team of 6o Executive Requirements and Trainingo End User Training and documentationo Hypercare and Ongoing Support (Zendesk and Jira)Leverage RE, Santa Monica – Implementation Partner, Salesforce Supporto POC and Implementation of CPQ product bundling tool GoCloudzo Re-launch inclusive of new product structure and re-org for Sales Cloud

MPact Pictures focuses on real stories and real people, who in their own way, have made an impact on the world and influenced our lives as we know it today.Each project sponsors a non-profit that is directly related to the project subject or topic. We are dedicated to advocate love, compassion, kindness, inclusion and we always root for the underdog.

Founded the 100% Volunteer Rotarian LA5 Short Film Festival (now Four-Way Film Fest) in 2022 to celebrate Rotarian filmmakers and creatives. The festival is now open to non-Rotarians and showcases films that align with the Rotarian Four Way Test of: Is it the TRUTH? Is it FAIR to all concerned? Will it build GOODWILL and BETTER FRIENDSHIPS? Will it be BENEFICIAL to all concerned?

Various admin duties including Field, Object and Report customization.If you are reading this, exchange your grande mocha latte at Starbucks today for a $5 donation.Drop in the Bucket builds wells and sanitation systems at schools throughout sub-Saharan Africa, enabling youth to fully harness the life-changing power of an education. Learn more and donate at www.dropinthebucket.orgGreat people doing great things.

Santa Monica, California, Us

o Responsible for Salesforce Platform Strategy and Delivery of 200 users of Sales Cloudo Requirement and Story Owner (ServiceNow)o Review/approve Development solutionso Executive Requirements and Trainingo End User Training and documentation

Mumbai, Maharashtra, In

Consultant, various clients averaging 200-300 users (Media, Real Estate verticals) with responsibilities including: Requirement and Story Owner for both Sales and Service Clouds, Collaboration with project teams of 10-25 members and daily calls and meeting with Off-shore• (global information & measurement company) Senior BA for a 22 Business Unit client for a 3 to 1 Org migration project moving three legacy SFDC orgs into one new MVP org.• (global telecom leader) Project Managed a customer portal to Communities migration with both On and Offshore resources.• (national new home builder) Service Cloud lead for Enhancements and Support

Santa Monica, Ca, Us

• Discovery and Business Process Analysis• Integration Liaison for various products like SAP and Okta• Acuminous guidance and troubleshooting• Translation of Business Process design into SFDC Process design and requirements• Trained End Users on AppExchange POCs

Teaneck, New Jersey, Us

• Coordinated Knowledge Transfer for 2 simultaneous applications that transitioned the overall support of both applications from a major consulting company to Cognizant.• Onshore Lead for first major SFDC application rollout to 300 users in over 170 countries.• Instrumental in supporting and growing adoption with the application by managing/prioritizing an enhancement list with over 100 urgent change requests.• Onshore Lead for launching a retailer specific SFDC application to over 50 studios, including configuration, setup and training.• Conducted Training for all new Enhancements and Change Requests to all audiences.

West Hollywood, California, Us

Salesforce.com Admin• Project managed Webalo product integration with SFDC utilizing; web to lead, custom objects, workflows and SFDC Developer contractor. • Interviewed engineers, programmers and executives to obtain requirements. • Analyzed product, workflow, SFDC and infrastructure requirements. • Documented project specifications and road map. • Customized SFDC to meet specification requirements. • Conducted Testing and QA for both SFDC and product integration. • Conducted current maintenance and customization for product upgrades.• Managed ongoing Salesforce.com usability and customization via; objects, reports, workflows, apps, views and page layouts.• SFDC End User Training: Created and conducted end user training courses both onsite and remote.• SFDC Admin Support: • Custom objects and workflows to fit requirements • Customized reports, dashboards, and processes to continuously meet requirements and user needs • Ongoing Data Management and Data Integrity • Managed external Salesforce.com application partners as required, including Demand Tools, Conga and Hubspot• Mobilized Salesforce reports via Webalo and Conga to end user mobile devices.Webalo Admin• Configured and deployed departmental reports to Webalo end user mobile devices.Sales Operations• Managed International Channel Partner on boarding process; co-marketing and website requirements, demos on Webalo/Conga integration, ongoing channel support.• Trained and Presented demos to Channel Partners and Channel Sales teams.

Bee Cave, Texas, Us

Salesforce SFDC unlimited edition:Process Discovery for Client ServicesCustomize objects and workflows to fit requirementsDevelop reports, dashboards, and processes to continuously meet requirements and user needsManage ongoing support requests and administrative needs of usersOngoing Data Management and Data IntegrityManage external Salesforce.com application partners as required, including Inside Sales and DealmakerClient Services Opps:Responsibility for day to day support for the Professional Services teamResponsible for Contract and Sales Order life cycleWork closely with onsite Project Managers to manage bi-monthly time sheet submissions for all consultantsWork closely with Finance and Accounting for client billing/invoice approval

(World Wide Opportunities on Organic Farms)o Acquired a global perspective on Sustainability, Commerce, Infrastructure and Cultureo Raised my French language skill set from pleasantries to top level beginnero Enabled personal growth by defragging while maintaining productivity

Arlington, Va, Us

Salesforce.como Successfully managed company-wide customization project. Acted as the liaison between senior management and Salesforce consultants to evaluate functionality requirements and to ensure all needs were met.o Customized Objects, Reports, Fieldso Maintained usability, user support and overall desktop integration o Training; Created materials and conducted New user and “refresher” trainingo Scrubbed and maintained database via Dataloadero Created and distributed mass emails to the client databaseMarketing/Eventso Contributed and worked in tandem with the sales team with client events, PowerPoints and Comscore statisticso Managed all client events, which included: selecting the venue, theme & food/beverage selections, give aways, promotional materials and budgeto Compiled, evaluated and created monthly charts and PowerPoint presentations based on Comscore that best represented our company storyo Researched and responded to ad hoc requests for RFP submissions and client presentations daily o Managed and negotiated conference sponsorship packages

Madison, Nj, Us

o Managed and maintained the entire selling process including initial paperwork, coordinating with attorneys, home inspectors and clients o Hosted open houses for clients

o Managed all aspects of the selling process from initial deposit to closing.o Managed all Advertising and Marketing for company brochures and literature, provided attorneys with paperwork, closed out utilities, scheduled final cleaning & walk throughso Managed all buyers’ selections while working with vendors to verify pricing/product to secure selection colors, styles and availability

o Obtained new clients via cold calling, while maintaining existing client base o Coordinated, scheduled and handled all logistics for the client move, including pre-move employee training

o Supported sales team with client marketing and eventso Reconciled all Sunoco consignment accounts and company owned stations that totaled $1.2 million annually

Bs, Marketing

Marketing

Business

Interior Design