IT Support Technician with more than 4 years’ experience in problems solving regarding PCs hardware and software. Proficiently in Microsoft Office (Excel, PowerPoint, Word, Microsoft Outlook, Publisher and Access). Also experienced in programming with the VBA Excel language. Thanks to my knowledge of programming, I have been able to create a program that simplified the work regarding the monthly budget for the Consortium, offering clear and detailed monthly information concerning the company’s branches, such as income, category of associate companies, amount of money guarantee to every single associated company, and number of associated companies.I have 10 years’ experience in customer service, front office, and back office operation with team work skills.I also have good marketing skills gained thanks to the experience in selling ICT products.Native Italian speaker with advanced knowledge of the English language.