Innovative and results oriented mid-level manager in the consumer products industry, effective at contributing to company goals, by collaborating with multi-functional teams: sales, design, production, customers, and suppliers to deliver conventional or custom products and services. Innate ability to identify current and future trends with a keen understanding of client expectations and end-users needs that drive sales growth and product success. •Identify customer needs and requests ensuring they are resolved in a timely and professional manner, mindful of expectations to enhance company performance and goals. •Experience in developing and retaining business in various retail distribution channels, whether in a small private or a large public company.•Active and on-going gift industry, artisan, and craftspeople contacts.•Work collaboratively with multi-functional teams: sales, design, production, customers, and suppliers. •Understanding of end-user need for unique and useful products that also drive sales growth and product success for the company.•Team builder and leader successful in motivating others toward their personal and financial growth.•Professional, organizational, and creative skills result in a high level of vendor and consumer satisfaction.•National and local Trade Show management, participation, and set-up.•Proficient in various software applications: : Boilermaker, CES, AS400, Microsoft Office, Adobe Acrobat, and P&G proprietary software and programs: CTool, RTA, Brandstore.Specialties: •Project Management from design inception, development, and delivery in multicultural partnerships with USA and Canada customers and agencies.•New market identification and growth.•Sales training and education.•Creative and determined team builder.•Vendor negotiations and communication.
Listed skills include Retail, Merchandising, Product Development, Customer Service, and 3 others.
