Operations • Managing a team of employees in a busy work environment.• Negotiating contracts, ensuring that they balance value and risk.• Establish and implement departmental policies, goals, objectives, and procedures.• Creating, managing and analyzing performance data and other information.• Ensuring that capacity and capability are continually planned.• Encouraging, identifying and developing best practice strategy.• Ensuring compliance to all Environmental Health & Safety goals & objectives.Project management • Responsible for creating, updating and managing individual project budgets to ensure assigned projects attain an acceptable profit margin and returns on investment.• Organized cost control measures with required payroll and performance management using Project Management (PM) methodologies.• Proactively built and maintained strong customer relationships; maintain consistent communication and manage customer needs and expectations by meeting project timelines.• Collaborated with IT and business experts through all phases of a project to ensure delivered solutions brought business value.• Lead geographically and culturally diverse cross-functional teams for large projects across departmental and business units.• Actively Tracked internal and external project risks where each risk was graded for probability and impact. Implemented communication plan to escalated risks as appropriateBusiness Development • Responsible for monitoring and assisting in all major market-level plan tasks, projects and related activities. • Developing action plans for growth in target markets.• Maintain active distribution in all primary markets.• Identifying bottlenecks in the sales and delivery process and initiating corrective action.• Writing up detailed business performance reports.• Developing sustainable business pipelines that result in new account acquisitions.