Melissa Schulze Email & Phone Number

Enter, coordinate, and invoice equipment orders and cycle billing for Facilities Management accounts. Work closely with Loffler employees at the FM sites to ensure accurate billing to the client. Maintain relationship with service providers by reporting meters, approving invoices, etc. All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be… Show more Enter, coordinate, and invoice equipment orders and cycle billing for Facilities Management accounts. Work closely with Loffler employees at the FM sites to ensure accurate billing to the client. Maintain relationship with service providers by reporting meters, approving invoices, etc. All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in “other related duties as assigned”: Show less

Eagan Mn

Processed commission and bonus revenue exceptions for all business channels while exceeding department accuracy and productivity metrics. I analyzed daily calculations to ensure accurate compensation for sales representatives per each sales representative's compensation plan. Researched and resolved disputes on payment statements based on over 150 compensation plans.I trained over twenty new employees across all business channels, scheduled training sessions to meet individual needs… Show more Processed commission and bonus revenue exceptions for all business channels while exceeding department accuracy and productivity metrics. I analyzed daily calculations to ensure accurate compensation for sales representatives per each sales representative's compensation plan. Researched and resolved disputes on payment statements based on over 150 compensation plans.I trained over twenty new employees across all business channels, scheduled training sessions to meet individual needs and acted as department subject matter expert. Created and maintained training documentation on key procedures including quick reference guides. I would audit trainees work until they reached department set of standards. Show less

Eagan, Mn

I analyzed order and sales documents to ensure correct sales policies were being followed. Accurately processed orders for multiple product lines demonstrating order ownership from initial receipt to final order completion. Improved department performance through mentoring relationships and leading team projects.I identified the need for our FindLaw sales representatives to have a dedicated point of contact. I was able to implement this change and took the role and responsibilities.… Show more I analyzed order and sales documents to ensure correct sales policies were being followed. Accurately processed orders for multiple product lines demonstrating order ownership from initial receipt to final order completion. Improved department performance through mentoring relationships and leading team projects.I identified the need for our FindLaw sales representatives to have a dedicated point of contact. I was able to implement this change and took the role and responsibilities. Actively worked with FindLaw field sales representatives on incomplete orders to ensure timely resolution for customers. Researched and responded to customer inquires regarding orders and account transactions within a 24 hour period to guarantee highly satisfied customers. Show less

Eagan Mn

I provided comprehensive technical support, assistance and training for all end users by identifying and meeting individual customer needs. Assisted users with installation, connection and printing problems, and general use. I would report trends to help identify and quickly resolve recurring technical problems. Participated on a few different product support teams.

Bachelor Of Business Administration (Bba)

Associate In Applied Science