Maintain existing customers and maximize profitable sales; make sales presentations to all customers on an agreed-upon and consistent basis. Develop new business; identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Research customer business needs and develop mix of products and service to meet needs; evaluate market trends and recommend products to customers, based on business needs and goals. Answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customer personnel. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mispicks, short on loads, stock-outs). Participate in division activities (e.g., sales meetings, food shows, promotion programs) in order to promote sales, increase product knowledge, and maintain good customer relations.

Assured equipment maintenance and repair is completed according to the manufacturer guidelines, AAMI standards and DCI guidelines. This includes the water treatment system, dialysis machines, reuse equipment and other equipment used in providing dialysis. Accountable for the training of all technical staff in the proper use and maintenance of equipment. Accountable for maintaining proper inventory, following DCI inventory guidelines. Assured technical staff are performing according to the facility policies and procedures. Coordinated and documented routine staff meetings with technical staff. Assured the technical area is clean and free of trash and clutter. Assured the physical plant is in good repair. Coordinates outside services as needed.Performed air quality testing according to clinic policy. Kept abreast of OSHA standards and other standards. Implemented and monitored compliance with standards to provide a safe workplace.Provided staff education in technical areas. Participated in on-call duties and was available in emergencies when needed.