Melvyn Smith Jr., Mba Email & Phone Number

Glen Allen, Virginia, Us

• Internal strategic consultant to the business leaders, Resource Group Chairs, co-chairs and committee leaders to provide leadership, direction, and thought leadership.• Conceive, design and lead the implementation of a range of enterprise-level initiatives aligned with Diversity & Inclusion (D&I) strategic priorities to drive progress against firm company.• Establish and maintain a strong external network with strategic alliances to represent Genworth and strengthen the company’s brand and visibility.• Develop communications, materials, and presentations for internal and external use.• Track and analyze diversity metrics and trends.• Lead special projects aligned with firm initiatives and priorities.• Assists with the development of policies and programs to attract, retain, develop and promote diverse talent for the organization.• Build and maintain strategic internal and external partnerships to aid knowledge sharing, recruiting and best practices.• Works closely across Human Resources, Talent Acquisition and the Diversity & Inclusion teams to assess and build best in class processes and programs to support the diversity strategy and help us to deliver on our Diversity & Inclusion (D&I) aspirations.• Develop and manage the diversity reporting metrics to analyze accurate interpretation of results.• Builds adaptable plans that meet the business where it is.• Strong knowledge of Genworth’s businesses and strategies providing important linkages with other functional areas that integrate and impact the diversity strategy.• Act as an advisor across the D&I community providing insight, expertise, and recommendations based on experience.• Communicates with, influences and counsels leadership at all levels.• Collaborate independently to identify needs and develop diversity solutions to drive business impact; consulting and influencing skills.• Ensure compliance with corporate policies and standards.

Glen Allen, Virginia, Us

Glen Allen, Virginia, Us

Utilize my strong understanding of adult learning theory and formal instructional design methodologies inclusive of Kirkpatrick’s evaluation model. Write for different mediums. Additionally, excellent facilitation and coaching skills and the ability to maintain a cooperative learning environment and effectively manage group dynamics are also essential. In partnership with the instructional design team and following formal instructional design methodologies, design and develop a variety of technical training programs including but not limited to: • new hire training, • workshops, • systems training, and • product training. Partner with local leadership teams to assess and revise training materials to ensure business needs are met. Perform detailed needs analysis and create post training assessments focusing on knowledge retained and skills application. Create a variety of training related materials including: • task matrices, • task analyses, • 360 Assessment,• task analyses, • participant guides,• multimedia presentations, • leaders’ guides, • quick reference cards, and Create online training using various authoring tools and other learning software. Regularly participates in peer evaluation and mentoring to ensure consistency and that best practices are being adhered to. Responsible for the design, development, and delivery or implementation of learning programs to new and existing associates and managers across all locations. Responsible for facilitating additional training to support ongoing initiatives. This includes virtual facilitation to our work at home associates. Experience in this area is a plus. Lead negotiations with Customers, Partners and Suppliers (in conjunction with Genworth procurement)Managing supplier performance and maintaining close relationships with key suppliersManaging contracts in accordance with guidelines, regulations and approvalsLiaising closely with Finance, Legal and other functions

Us

• Participate in campus activities designed to encourage student success and student maintenance. • Communicate effectively, honestly, clearly and openly with all stakeholders. • Attend faculty seminars, campus in-service training, and part-time faculty meetings. • Make recommendations to the Program Coordinator regarding curriculum deletions or additions. • Prepare courses based on stated university objectives. • Provides competency-based education which aligns with the ECPI model of curricula as well as supports the ECPI style of system delivery. • Enable the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. • Manage the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. • Develop strategies to teach course content including instructional objectives, assignments, textbooks, and delivery methods.• Organize and sequence topics in a logical progression and paces the delivery to meet students needs.• Utilize related technology (such as PowerPoint, syllabi, classroom projection systems, course related software, websites, and an online learning management system ) to enhance learning.• Incorporate higher-level learning (i.e. application, analysis, synthesis and evaluation) by giving students opportunities to develop information literacy and problem-solving skills.• Ensure that the content and level of material included on exams address learning objectives.• Instruct in-class and online courses.• Work closely with users, stakeholders, and the business department heads to develop a comprehensive understanding of requirements and goals.

Richmond, Va, Us

• Develop, enhance and maintain training documentation and process flows.• Facilitate skills-based training and individual associate coaching based on identified needs.• Formalize and streamline information exchange through the use of technology. • Perform needs analysis and evaluation to support continuous improvement. • Analyze evaluation data and make recommendations and changes when appropriate. • Participate in client training and material design where applicable. • Foster and actively participate in a team oriented, feedback-rich environment. • Communicate fluidly with all levels of employees in a consistently professional manner. • Consistently display attention to detail in all situations.• Utilize the ADDIE design model to specify learning objectives and develop instructionally sound web-based and LCMS training deliverables.• Utilize extensive knowledge of adult learning theory, instructional design principles and practices.• Leverage the latest interactive and learning technologies to engage and enhance learning, including rapid e-Learning tools (Articulate, Captivate), interactive development tools (Adobe CS - Photoshop, Flash, Illustrator) in addition to audio and video editing tools.• Design, develop and integrate the graphic/media elements of an eLearning course.• Incorporate knowledge of distributed learning management systems (LMS), including rapid development, publishing and distributing of e-Learning courses and assessments as well as an understanding of SCORM and accessibility standards. • Build role-plays and scenarios to capture workflow processes for proprietary applications.

Charlotte, Nc, Us

Maximizes the effectiveness, efficiency and appeal of instruction and other learning experiences. Determin the current state and needs of the learner, defining the end goal of instruction, and creating some "intervention" to assist in the transition. Uses pedagogically and andragogically (adult learning) tested theories of learning and may take place in student-only, teacher-led or community-based settings.

Zurich, Zurich, Ch

• Analyzed learning needs (needs assessments) and developed solutions to best meet the needs of the client and learner.• Utilized latest technology as a method for developing on-line courseware.• Specified methods that facilitated the transfer of knowledge, skills and aptitude to the recipient or acquirer of the instruction.• Applied creativity and sound instructional design principles to learning material development.• Acted as a liaison between Subject Matter Experts and senior-level management. • Designed and developed learning solutions for delivery in a variety of different media.• Managed multiple learning curricula and formulated course content.• Partnered with Subject Matter Experts to design comprehensive case studies. • Developed and revised training materials to appropriately reflect policy and procedure.• Leveraged my graphic editing background to develop robust course assets.

Us

• Utilized standard adult learning methodologies and processes, templates, models, and writing guidelines to create and support delivery of custom learning programs for impacted target audiences.• Collaborated with team members, consultants, IT business champions and business SMEs to assess learning requirements and appropriate delivery methods.• Drafted and complete design documents that included: audience and learning environment analysis, instructional goals and strategy, learning objectives, content outline, and training requirements. • Constructed training sessions in compliance with company standards, templates, and protocols.• Developed work plans and progress reports, identified risks, and recommended solutions as necessary to keep projects on plan and within time constraints.• Evaluated effectiveness of learning programs using industry accepted methods. • Implemented "train the trainer" strategies to educate business SMEs in classroom facilitation.• Conducted post training meetings to identify best practices and implemented actions plans based on collected feedback.• Participated in the on-going operation and administration of the company LMS.• Managed the relationship with the two LMS vendors (Convergys and Plateau.)• Acted as the LMS administrator for the talent and management department.• Generated and maintained a partnership with IT for the support of the LMS environments.• Assisted with succession planning and staff development.• Coordinated, administered and updated orientation programs for new employees.

Us

• Utilized standard adult learning methodologies and processes, templates, models, and writing guidelines to create and support delivery of custom learning programs for impacted target audiences.• Collaborated with team members, consultants, IT business champions and business SMEs to assess learning requirements and appropriate delivery methods.• Drafted and complete design documents that included: audience and learning environment analysis, instructional goals and strategy, learning objectives, content outline, and training requirements. • Constructed training sessions in compliance with company standards, templates, and protocols.• Developed work plans and progress reports, identified risks, and recommended solutions as necessary to keep projects on plan and within time constraints.• Evaluated effectiveness of learning programs using industry accepted methods. • Implemented "train the trainer" strategies to educate business SMEs in classroom facilitation.• Conducted post training meetings to identify best practices and implemented actions plans based on collected feedback.• Participated in the on-going operation and administration of the company LMS.• Managed the relationship with the two LMS vendors (Convergys and Plateau.)• Acted as the LMS administrator for the talent and management department.• Generated and maintained a partnership with IT for the support of the LMS environments.• Assisted with succession planning and staff development.• Coordinated, administered and updated orientation programs for new employees.

Utilized standard adult learning methodologies and processes, templates, models, and writing guidelines to create and support delivery of custom learning programs for impacted target audiences.Collaborated with team members, consultants, IT business champions and business SMEs to assess learning requirements and appropriate delivery methods.Drafted and complete design documents that included: audience and learning environment analysis, instructional goals and strategy, learning objectives, content outline, and training requirements. Constructed training sessions in compliance with company standards, templates, and protocols.Developed work plans and progress reports, identified risks, and recommended solutions as necessary to keep projects on plan and within time constraints.Evaluated effectiveness of learning programs using industry accepted methods. Implemented "train the trainer" strategies to educate business SMEs in classroom facilitation.Conducted post training meetings to identify best practices and implemented actions plans based on collected feedback.Participated in the on-going operation and administration of the company LMS.*Managed the relationship with the two LMS vendors (Convergys and Plateau.)Acted as the LMS administrator for the talent and management department.*Generated and maintained a partnership with IT for the support of the LMS environments.*Assisted with succession planning and staff development.Coordinated, administered and updated orientation programs for new employees.

Analyzed learning needs (needs assessments) and developed solutions to best meet the needs of the client and learner.Utilized latest technology as a method for developing on-line courseware.Specified methods that facilitated the transfer of knowledge, skills and aptitude to the recipient or acquirer of the instruction.Applied creativity and sound instructional design principles to learning material development.Acted as a liaison between Subject Matter Experts and senior-level management. Designed and developed learning solutions for delivery in a variety of different media.Managed multiple learning curricula and formulated course content.Partnered with Subject Matter Experts to design comprehensive case studies. Developed and revised training materials to appropriately reflect policy and procedure.Leveraged my graphic editing background to develop robust course assets.

Richmond, Va, Us

• Analyzed learning needs (needs assessments) and developed solutions to best meet the needs of the client and learner.• Utilized latest technology as a method for developing on-line courseware.• Specified methods that facilitated the transfer of knowledge, skills and aptitude to the recipient or acquirer of the instruction.• Applied creativity and sound instructional design principles to learning material development.• Acted as a liaison between Subject Matter Experts and senior-level management. • Designed and developed learning solutions for delivery in a variety of different media.• Managed multiple learning curricula and formulated course content.• Partnered with Subject Matter Experts to design comprehensive case studies. • Developed and revised training materials to appropriately reflect policy and procedure.• Leveraged my graphic editing background to develop robust course assets.

Provided leadership and professional development through stand-up training and facilitation.Partnered with SunTrust Mortgage specialists to assess, and update training materials and content.Partnered with Mortgage sales professionals to provide additional sales training.Created and managed various course curriculums and formulated new course content.Designed and refined case studies associated with session subject matter.Developed and revised training materials to reflect policy and procedure.Analyzed and assessed trainee's response to curricula and made the appropriate content revision recommendations.

Primarily responsible for the initiation and start-up of new program services.Planned and created program proposals to address deficiencies.Developed a program monitoring process to ensure maximum effectiveness.Coordinated day-to-day relations activities between program campuses.Acted as a liaison between program staff and upper management.Negotiates with vendors and campus facilities management for meeting space. Identified potential marketing strategies and facilitated implementation of the strategy. Provided creative support to the program's Graphic Design Specialist for exposure and marketing.Provided informational sessions to demonstrate new technology and training methodologies.Recruited, selected, supervised and evaluated those who provide training services.Tabulated data on programs, participants, costs, and hours as well as statistical information from evaluation forms for training activities.

Coordinated scheduling of training courses and new training initiatives. Prepared monthly, invoicing, inventory and program evaluation reports. Provided curricula review and feedback to instructional staff and managers.Responsible for direct supervision and management of trainers, writers, and translators. Acted as the liaison to the various business units throughout the project and agency. Facilitated the process flow of assessment and outcome data to the Data Management Specialist.

Provided training and professional development services to city employees in the five boroughs.Created and managed curricula, formulated course content, and designed case studies.Developed, revised and marketed policy, procedure, and functional component training curricula.Analyzed and assessed trainee's response to curricula and made the appropriate content revision recommendations.Provided leadership and professional development via training sessions and course facilitation.Partnered with city agencies to visit, assess, and update training materials and course content.

Diversity And Inclusion Certificate, Diversity And Inclusion

Masters, Business Administration; Management

Bba, Marketing

Associates Degree, Applied Sciences; Computer Information Systems

Doctor Of Business Administration, Information Technology Project Management

Certification, Inclusive And Ethical Leadership

Certificate Of Completion, Inclusive And Ethical Leadership