Melani Sweet Email & Phone Number

Colorado Springs, Colorado Area

Sales, account management, customer service, and order management for a top Christian publishing, music company and global nonprofit ministry. Provides support across all lines of business and products

Englewood, CO

Account management and business development and full cycle recruiting for a wide range of technical disciplines

Colorado Springs, Colorado Area

Corporate new hire, customer service, product and systems training. Supervised and coached customer service teams

Colorado Springs, Colorado Area

Healthcare recruiting and business development, contract administration and proposal support

Colorado Springs, Colorado Area

Representing businesses in Colorado Springs to the local defense and aerospace industry. Companies specialized in IT Professional Services, software development, hardware and software re-sellers, and IT and government contract personnel recruiting,*Business development and proposal support; operations, program and contract management; recruitment and.

Colorado Springs, CO And Bethesda, MD

• IT Professional Services, Network Operations, Information Assurance
• Regional operations manager and contract management
• Proposal support and recruitment of government contract personnel
• Business development, trade show planning and representation

Colorado Springs, Colorado Area

• Consultative sales activities and contract team support within VA, NASA, Office of the Secretary of Defense, Air Force and other DOD accounts
• Develop system configurations and quotations according to customer requirements
• Manage channel partner sales efforts and attend trade shows
• Post-sales customer service support for escalated issues for contract management team, sales account teams and channel partners

Fairfax, VA

• Oversight of staff, contract management, sales, customer service and technical support operations of The Department of Veteran’s Affairs IT procurement contract
• Maintain customer relationships to include communication, sales presentations, weekly program meetings, and CDRL reporting
• Manage all vendor relationships and agreements, opportunity tracking, sales and sales training, marketing, trade shows, technical writing, website management, product management/development, production and post sales.
• Responsible for staffing, training and oversight of customer service and help desk support personnel, call escalations, and providing the customer with a level of service that exceeded contract requirements
• Prepare and oversee all engineering change proposals, bill of materials, competitive margin and pricing analysis, contract proposals, revenue and product forecasting

Washington D.C. Metro Area

• Complete management of accounts payable department and staff
• High monthly volume of invoice, expense reimbursement and check processing
• Responsible for training of all staff and temporary staff on accounting software and business processes and procedures
• Vendor and contract management, general ledger postings, reporting, and administrative support to controller

Greater Salt Lake City Area

• Manage all fund requests and support the installation budget officer
• Monitor funding with contracting personnel, purchasing, and finance
• Obligate and de-obligate funds as necessary in the system
• Perform all reporting requirements for the comptroller and base commanders

Tinker AFB, Oklahoma City, OK

• Medical and dental, aviation fuel, and other materiel accounts payable and reporting activities
• Full knowledge and training in defense accounting principals and contracts
• Deployment and Readiness cashier responsible for paying cash advances to airmen upon departure
• Letter of Recommendation for DFAS Tiger Team participation, assisted smaller installations transition accounting to consolidated operating locations