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Meluleki Nhlanhla Sibanda Email & Phone Number
Data Center Operations
at
Amazon Web Services (AWS)
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Data Center Operations
Location
Paris, Île-de-France, France
Company size
Who is Meluleki Nhlanhla Sibanda? Overview
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Meluleki Nhlanhla Sibanda is listed as Data Center Operations at Amazon Web Services (AWS), a company with 142019 employees, based in Paris, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Meluleki Nhlanhla Sibanda.
Meluleki Nhlanhla Sibanda previously worked as Data Analyst at Correlation One and IT Support Technician at National University Of Science And Technology. Meluleki Nhlanhla Sibanda holds Data Analytics from Training And Competitions By Correlation One.
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Amazon Web Services (AWS)
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Profile bio
About Meluleki Nhlanhla Sibanda
👋 Hi, I'm Meluleki!I have a solid background in both hardware and computer networks , my expertise extends to hardware troubleshooting , network deployment , configuration and troubleshooting. Currently I work as a Data Center Technician at Amazon Web Services , where I provide exceptional customer service quality through hands-on troubleshooting of Linux server hardware and networking issues contributing to AWS's commitment to reliability and fault tolerance cloud services.My decade-long tenure as an IT Support Technician at the National University of Science and Technology established my foundation for providing top-tier technical support and developing durable customer relationships. I always aimed to exceed client expectations and foster long-term partnerships.
Current workplace
Meluleki Nhlanhla Sibanda's current company
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Amazon Web Services (Aws)
4 roles
Meluleki Nhlanhla Sibanda work experience
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Data Analyst
Current- Currently participating in a 23-week Data Analytics program led by Correlation One, honing skills in data analysis and visualization by working on real-world business cases. Tools used include Microsoft Excel, Google.
- Analysed a dataset of over 1,500 rows from The Open University and developed visualizations and an interactive dashboard using Tableau.
Jul 2024 - Present
Data Center Operations
Current- In this role, I ensure optimal operation of AWS data centers by overseeing server hardware, network infrastructure, and system performance.Address and resolve intricate issues related to compute, storage and network.
- Guided and trained new hires, augmenting team readiness and problem-solving efficiency through rigorous adherence to safety protocols and best practices.
- Supervised and monitored incident escalation process and partnered with internal engineering teams to determine and promptly resolve critical issues.
- Developed technical documentation that streamlined troubleshooting procedures, reducing average resolution time.
- Reduced connectivity related disruptions by troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords, network device replacement.
Jul 2022 - Present
It Support Technician
- Provided comprehensive IT support by troubleshooting complex technical issues, installing and configuring software and hardware, and maintaining robust network infrastructure. Documented technical issues, solutions.
- Elevated digital literacy by 90% through training over 100 first-year students each semester on e-learning platforms and Microsoft Office package, augmenting their productivity and software proficiency.
- Cut repeated incidents by 50% by proactively identifying and escalating critical issues, and collaborating with support engineering teams to design and implement effective long-term solutions.
- Spearheaded faster issue resolution by establishing and maintaining detailed hardware and network troubleshooting documentation, which significantly expedited root cause identification and resolution.
May 2012 - Aug 2022
4 education records
Meluleki Nhlanhla Sibanda education
Data Analytics
Master Of Science - Ms, Information Systems
Diploma, Telecommunication Systems
City & Guilds
Bachelor Of Science - Bs, Computer Science
FAQ
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What company does Meluleki Nhlanhla Sibanda work for?
Meluleki Nhlanhla Sibanda works for Amazon Web Services (AWS).
What is Meluleki Nhlanhla Sibanda's role at Amazon Web Services (AWS)?
Meluleki Nhlanhla Sibanda is listed as Data Center Operations at Amazon Web Services (AWS).
Where is Meluleki Nhlanhla Sibanda based?
Meluleki Nhlanhla Sibanda is based in Paris, Île-de-France, France while working with Amazon Web Services (AWS).
What companies has Meluleki Nhlanhla Sibanda worked for?
Meluleki Nhlanhla Sibanda has worked for Amazon Web Services (Aws), Correlation One, and National University Of Science And Technology.
How can I contact Meluleki Nhlanhla Sibanda?
You can use AeroLeads to view verified contact signals for Meluleki Nhlanhla Sibanda at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
What schools did Meluleki Nhlanhla Sibanda attend?
Meluleki Nhlanhla Sibanda holds Data Analytics from Training And Competitions By Correlation One.
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