Generated 85 user profiles/Trained same users on Network Use PolicyProvides technical support and training to end-usersAdministrator of AppRiver spam service for 190 usersAdministrator of Fresh Desk trouble ticket system for 190 usersExecuted migration of 190 users from Exchange Server 2003 to Office 365Created and administers distribution lists and user accounts (190) in Office 365Applied security certificates to Domain for Office 365 migrationBuilt/Administers company Share Point via Office 365Windows System Administrator managing 1 domain/10 OUsApplied 3 GPOs using Windows Server 2003Designed 44 generic profiles for nurse work center deskCreated/maintains shared folders on serverApplied security permissions to folders on the serverManages installation of Symantec Enterprise ProtectionPulled cable/terminated RJ-45/punched down cable at patch panelHardware/software troubleshootingAssists in maintenance of Dell Servers/HP Switches/SonicWall Firewall applianceParticipated in 5 relocations of PC equipment/peripherals/Routers/Switches/Firewall & teardown/setup

I was the End User Support Technician in my individual work center. I supplemented the IT professionals in the Medical Group by maintaining server software updates, maintaining/replacing/upgrading hardware, & supported individuals using Windows 7 to include Microsoft Office 2010. I ensured proper classification markings were on all products to include computers, monitors, printers & phones. I conducted spot checks of computer output for effectiveness and integrity.

I type, fill, verify and dispense prescriptions in an outpatient setting. I have inpatient experience making IV bags. I serve a population of over 30K and manage a team of 11 people.

The equivalent of a Drill Sergeant, I trained civilians to become productive members of the United States Air Force. I trained over 1K trainees and oversaw eight instructors. The job allowed me to work independently, and gave me impressive time management skills. I lead and managed in upwards of 50+ individuals at one time for eight weeks at a time. I was also in the top ten percent out of 400+ instructors.