Cyber Threat Intelligence LeadJanuary 2024 – PresentAs the supervisor and leader of Evertec’s Cyber Threat Intelligence unit, I oversee domains including Cyber Threat Intelligence, Incident Response, and Cybersecurity Monitoring. I provide intelligence on Evertec's threat landscape, considering technology, external risks, geopolitical factors, and third-party vendor risks. I also manage high-priority and complex cyber incident responses, troubleshooting vulnerabilities across endpoints, networks, virtualization systems, and security platforms. My team is responsible for the full incident response lifecycle and monitoring Evertec's global networks to identify and address security gaps. Additionally, I play a crucial role in integrating the security stack and processes for newly acquired companies.Security Engineering SupervisorAugust 2022 – December 2023In this role, I led the network and security engineering efforts as part of Evertec's global security strategy. I managed the implementation of network security controls to strengthen the company’s security plan and provided OS and application security controls such as hardening, software micro-segmentation, log management, and detection engineering. Collaborating with management, I planned, organized, and evaluated IT security projects and activities. Additionally, I acted as the company’s lead technical resource for security control implementation, providing guidance on cyber analytics techniques, threat hunting, system configurations, and forensics across departments.

As the IT Security Specialist at Bella Group, I managed the IT security strategy across a diverse automotive environment, encompassing 15 sites, including 13 car dealerships, an import site governed by stringent car brand regulations, and an administrative headquarters. I provided comprehensive support to various sub-departments, including development, networking, helpdesk, and the broader IT division, ensuring daily operations and new technology implementations adhered to security best practices. By focusing on well-established security frameworks, I enhanced the organization’s security posture. Additionally, I improved Bella Group's security positioning through the development of processes, policies, procedures, and the continuous evolution of security capabilities.

As a Pre-Sales Engineer at Armor Technology Solutions, I was responsible for overseeing the pre-sales engineering process, including the integration and administration of the platforms offered. My role involved conducting Proof of Concept (PoC) sessions to demonstrate solutions to customers, performing comprehensive assessments of customer environments, recommending suitable solutions, and designing those solutions to meet specific needs.In addition to my pre-sales responsibilities, I took on the role of an integrator, deploying the architected solutions to ensure they fulfilled project scopes and complied with federal regulations such as HIPAA, PCI, SOX, ISO 200XX, and GDPR. For certain clients, I also served as the administrator of the deployed solutions and acted as the security administrator for customers in various industries, including banking, healthcare, telecommunications, and entertainment.

As IT Specialist, I managed IT platforms, operations, and policies, ensuring they aligned with the institution’s goals. I monitored and maintained the IT network and equipment to guarantee optimal performance and reliability, while implementing new technologies to enhance operational efficiency. Additionally, I oversaw compliance with safety practices within the technological environment, ensuring a secure and compliant infrastructure. I also coordinated IT support and troubleshooting efforts to maintain seamless operations, minimizing downtime across the department.

Electronic Devices and Cellphone Repair Technician 2011 - 2012Specialized in micro soldering and board repair for mobile devices.Provided technical support and software troubleshooting for mobile devices.Diagnosed and resolved hardware and software issues to ensure optimal device performance.Workshop Supervisor 2012 - 2013Oversaw parts procurement and inventory management.Conducted production analysis to optimize workflows and improve efficiency.Managed the purchase and maintenance of workshop equipment.Provided network administration and technical support to both customers and employees.Store Manager 2013 - 2016Scheduled employee shifts and managed the work environment, including resolving internal conflicts and enforcing policies.Administered timesheets and processed payroll using ADP systems.Ensured smooth store operations and enhanced customer satisfaction through effective leadership and problem-solving.

In my role at Semtek Institute, I designed and delivered specialized training programs focused on computer technologies and social networks, tailored specifically for high school students seeking an accelerated educational path.This role allowed me to contribute to the professional growth of diverse learners by enhancing their digital proficiency and facilitating their transition into the workforce.