Providing guidance for the organization towards a sustainable future by adopting sound, ethical, and legal governance, to include financial management policies, as well as, identifying opportunities to help ensure the nonprofit has adequate resources to advance its mission. Presently, Collaboration Station is involved in employment training and employee placement. Whereas CCHAP Meals On Wheels Program primarily delivers meals to people living in poverty and individuals with disabilities, while expanding to create a "Food is Medicine" program working with local medical providers and caretakers.

Development of an independently owned and operated insurance business, P&L responsibility, market penetration, carrier selection, promote, underwrite, and recommend for purchase life, accident, health, and investment products of various insurance companies.

Focused on public health-oriented service projects in the State of Ohio. Organized local stakeholders, including youth, to identify a public health issue that negatively impacts the community, determine methods to create positive outcomes and report the results of the health service project.Completed the Center for Disease Control and Prevention's (CDC) Public Health 101 Series educational program, which provides introductory courses for epidemiology, public health informatics and surveillance, health economics, public health laboratory science, and prevention effectiveness.

Contributed to the phenomenal 2019 AEP sales and retention efforts that resulted in UnitedHealthcare Medicare & Retirement beginning 2020 with over 1 million Dual Complete health insurance customers. Identified and created a marketing strategy in multi-cultural communities to develop relationships to increase, and open-the-door-to, opportunities for qualified, local sales agents for UnitedHealthcare Dual Complete and other UnitedHealthcare Medicare health insurance products.Executed, planned, and coordinated all required resources to ensure compliant formal and informal educational and sales marketing events in various types of niche markets.Tracked all activities, contacts, leads and lead progress, appointments, and sales, through internal systems, while forging community relationships, and brand awareness, in order to promote UnitedHealthcare.

Contributed to the outcomes that lead to the 2018 national recognition of UnitedHealthcare Community Plan of Ohio, Inc. as the “Health Plan of the Year” by UnitedHealth Group.Assisted nearly 500 individuals by developing healthcare goals into a plan which addressed the inequalities associated with the lack of employment and training opportunities through Wellness Coach Management services that included case management, health assessments, and interviews based on numerous studies that found the Social Determinants of Health have a significant impact on health outcomes and cost of services.Developed a statewide employment and training program by collaborating with numerous organizations across the State of Ohio, that improved a person's employment opportunities by helping them obtain a GED, employment assistance, and/or the training necessary to create a foundation to develop a path towards self-sufficiency and financial independence.Positioned UnitedHealthcare as a partner with the U.S. Department of Housing and Urban Development's (HUD) Youngstown Metropolitan Housing Authority's (YMHA) Family Self Sufficiency Program (FSS) as a committee organization.Integrated the UnitedHealthcare Employment Training Program with YMHA's FSS program to help families become more economically stable through employment, education, job training and learning about personal finance and home ownership.Member of the State of Ohio's Latino Affairs Commission's Youngstown Latino Network that addressed the needs of Hispanic Ohioans in education, employment, economic development, health, and housing.Partnered with "ForeverDads" of Zanesville, Ohio to support an educational program called "Inside Out Dads" for incarcerated males that helped reduce recidivism and improved their relationships with their loved ones.

Maintained a 1st or 2nd position of market share in the communities of my assigned territory within the State of Ohio.Represented UnitedHealthcare Insurance Company as its ambassador to the community to create collaborative partnerships and relationships while building brand awareness, within the State of Ohio.Promoted efforts to increase brand awareness through community involvement by organizing and collaborating with community agencies and stakeholders, such as, community and businesses leaders, government and health officials, representatives of faith-based organizations, senior services, and educators to host and participate in events, such as, health fairs, community focus groups, educational wellness seminars, fitness events, fun walks, communitywide baby showers, a day out with dads picnics, and membership appreciation events at the zoo, to name only a few.Gathered health-related data and identified health concerns within the respective service area, in order to develop market strategies and provide recommendations to Health Plan leadership with respect to marketing and developing new, existing, and emerging health care services.

Designed a coordinated mobility management program using alternative service concepts, new technologies and automation.Formed partnerships that served as the basis for future coordination of public transportation services.Authored a feasibility study that identified processes to transform the area’s local transit providers into a financially self-sufficient public transit system. The Study also demonstrated, through innovative applications, how a public transportation system could be utilized to enhance local economic development.

Responsibilities included planning administration, the development of short and long range planning documents; reviewed development proposals. Project Manager of comprehensive land use plans that identified future costs of community services based on a 20-year fiscal impact analysis.Created one of the 1st township zoning regulations in the State of Ohio to allow for open space conservation development and/or agricultural land preservation, where the overall density of the site is unchanged and 30% - 40% of the site is preserved in perpetuity (based on Randall Arendt’s principles).Developed zoning district regulations offering developers incentives for wind and solar power usage.Created zoning district regulations intended to stimulate economic development that has resulted in millions of dollars in new development construction.

Managed personnel in accordance with labor agreements. Terminal personnel, driver operators, and mechanics were represented by three separate unions. Staffed and trained terminal personnel. Prepared station accounting and auditing reports. Audited independent agency contractor facilities.

Assisted Shipping Superintendent and Traffic Manager as assigned. Supervised Shipping Department personnel. Coordinated receiving and stocking of raw materials, packaging of products, and shipping of finished goods, as well as, managed computerized inventory for several warehouses.

Created Central Reservations Control Department, Passenger Group Desk and sales program for small package air service; managed and programmed the Airline’s Computerized Reservations System. Staffed and trained Reservations Department personnel.