Melvin Lewis Email & Phone Number

Wadsworth, Oh, Us

Wadsworth, Ohio, United States

Design, Develop and Maintain Automation Tasks, Web Applications, Workflows and other tool sets used by the Server Engineering Team. Write and Maintain custom reports and report models.¥ Develop an internal request catalog platform used for Orchestration and Automation¥ Develop and Maintain an internal CMDB for Server, Storage, and Enterprise Application information¥ Develop Sync Engines (data integrations) to Maintain data integrity with in our CMDB¥ Maintain automated Server Build with integrations to vSphere, Cisco UCS, CMDB, Backup, and Patching¥ Develop automated Server Deployment to the external cloud vendors (AWS vSphere, Google Cloud)¥ Experienced PowerShell 2.0, 3.0, 4.0 and 5.0 Scripting¥ Collaborate with other teams to help them automate their infrastructure and business processes¥ Developed multiple Automation Workflows with Cisco Process Orchestrator and Symantec Workflow¥ API Integration Experience (RESTful and SOAP Web Service)¥ ASP.NET Development in MVC and Web Forms¥ Experienced using JavaScript, jQuery and Bootstrap (HTML5 CSS3)¥ Lead as Iteration Manager in SCRUM inspired Sprints (Jira)¥ Experience with CI/CD concepts and tools (Jenkins / GitLab)¥ Manage and maintain multiple Web Sites, Web Services, Shell Programs, Scripts, and Workflows¥ Develop and Maintain automate server inventory ¥ Develop and Maintain an internally developed dashboard ¥ Give presentations and training sessions on products developed and implemented¥ Experience with Code Repositories such as GitLab and Team Foundation Services (TFS)¥ Experienced using Visual Studio 2005/2008/2012/2012/2013/2015/2017¥ Experienced in SQL 2000, 2005, 2008 and 2012¥ Experienced in SQL Reporting Services 2005 and 2008¥ Participated in Disaster Recovery exercises¥ Experienced supporting Windows 2000, 2003, 2008, 2012 and 2016 Servers

Provide network and server support to Enterprise and Departmental environments, systems, and application. Including, but the limited to, the following:¥ Help Support over 1800 server¥ Support multiple server operating Systems to include Windows NT, Server 2000, Server 2003, and Server 2008¥ Perform Daily Check List to help monitor Critical Environments¥ Troubleshoot Server Hardware Related issues¥ Troubleshoot Group Policy and Active Directory Group issues¥ Troubleshoot NAS Filer Sharing and Security Rights issues¥ Deployed and Maintain Virtual Server via VMware Virtual Center¥ Migrated physical server to Virtual Servers using PlateSpin¥ Provide support to System Administrators in the enterprise¥ Maintain ITSM Trouble Tickets and Service Requests on a daily basis

Provided network, workstation and server support to Finance and Regional Patient Financial Services departments located at ITC.¥ First line of support for over 600 Workstations and 650 User accounts¥ First line of support for 10 Windows 2003 and Novell Servers¥ First line of support for other System Administrators in my group¥ First line of support for department applications and Regional/Market based applications such as OnBase for Accounts Payable, Regional Claimtrack, East Star Navigator, and Siemens OAS Gold.¥ Extensive Procedural, Support, and Installation documentation for the majority of Regional PFS and Finance applications¥ Participated in projects such as the Symantec Anti-Virus Upgrade, Weston Clinic Billing System acquisition, Central PFS ACD Upgrade, Payroll Skylight project, ¥ Developed Group Policy & Active Directory Groups to allow desktop access for all users within same department¥ Developed Web Interface for Hardware Inventory and HEAT Reports for World Class Service¥ Developed several batch files and scripts to expedite system maintenance and software distribution¥ Worked with IT Departments from East, West, and Florida on project and troubleshoot issues¥ Setup new Workstation in AD, Users in Novell and AD, and Network Shared Printers¥ Setup Off-Site Storage procedure for Existing Backup Solution¥ Maintained Service Request and HEAT queues on a daily basis¥ Participated in the ITD On Call and SA1 On Call rotation¥ Participated in Two (2) Disaster Recovery Drills¥ Participated in Guru Technical Sessions and CITE classes¥ Provided Shadowing opportunities for aspiring employees

Provided network, workstation and server support to the Patient Financial Services and Patient Access Services areas providing the following tasks.¥ First line of support for over 450 Workstations and over 400 Users¥ First line of support for over 15 Novell and Windows 2000/2003 servers¥ First line of support for department specific applications such as Claimtrack, Casnet, Olie, IVR and Receivable Workstation¥ Participated in the Casnet, Claimtrack, Receivable Workstation/HBO, and Document Direct system upgrades¥ Extensive Procedural and Support documentation of PFS Applications¥ Installed and Support Outlook 2000 and 2003 on Windows NT/2000/XP¥ Maintain Heat ticket & PFS Service Request queue on a daily basis¥ Participate in the OnCall ITD After Hour rotation ¥ Build Novell ZEN Applications Using Snapshot for Windows 2000/XP¥ New User setup and maintenance in Novell, Windows (NT/2000/XP) and Active Directory¥ Setup Workstations in the Active Directory¥ Built Group Policies in Active Directory¥ Provide PFS Sub-Departments with hardware recommendations

Provided network, workstation and server support to the Patient Financial Services and Patient Access Services areas providing the following tasks.¥ Similar Tasks to the System Administrator II position with addition and not excluding the following items from the System Administrator II position¥ Worked with XeroxConnect to resolve hardware issues¥ Use Asset Insight for workstation inventory and report purposes¥ Install new hardware such as computers, printers, monitors, scanners, memory, modems, etc¥ Ghost Computer Images Using Norton Ghost¥ Setup Novell printers and integrated them with Web JetAdmin