Melvin Narayan Email and Phone Number

• Facilitated interview and hired qualified applicants to fill open post positions and timely manner, following company interviewing guidelines and client expectations. Also regularly evaluated low-performing employees for upgrade. Transfer, or replacement.• Created, modified, and managed individual site schedules utilizing resource planning software to ensure coverage always was maintained.• Obsessively examined operational health that included evaluating productivity and cost date to develop and reducing week to week scheduling methods.• Implemented safe, cost saving, team building programs for over 250 employees.• Assisted with client manager roles and responsibilities as necessary that included disseminating new regulations, technology systems. And client satisfaction. Provided demonstrations of new tools and supported employees understand policies and utilize technology.• Developed progressive hiring and scheduling digital templates that would be utilized throughout the branch office.

• Guarded restricted areas to prevent unauthorized entry.• Patrolled and secured industrial and commercial premises to prevent intrusion.• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.• Documented security-related situations and submitted in-depth reports to superiors.• Enforced security regulations and escorted non-compliant individuals to private areas for processing.• Responded to alarms and disturbances to maintain safety.• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.• Warned persons of rule infractions or violations and evicted violators from premises.• Monitored premises and recorded activity in daily officer reports.

• Greeted visitors and residents and provided directions when necessary.• Patrolled all areas of the premises and looked into any suspicious activity.• Reviewed the identity of all visitors before allowing them on the premises.• Denied access to unauthorized visitors to ensure the safety of residents.• Wrote reports regarding theft, property damage, and altercations.• Helped to train and mentor new hires.

• Providing mentorship and management to all sub-ordinate colleagues, ensuring the delivery of Habit Burger & Grill's service promise.• Supporting the Restaurant General Manager in fostering and developing new partnerships with suppliers and the community in order to create efficiencies in relation to value and service.• Assisting the Restaurant General Manager in building collaborative relationship throughout the restaurant, including but not limited to Culinary, Finance, Engineering, Human Resources and Sales.• Engaging and managing internal and external expectations by building strong relationships; communicating issues; conducting reviews and meetings, problem solving and participating in and leading in cross functional restaurant assignment.• Ensuring the seamless service of customers in the restaurant and providing elevated quest service.• Ensuring the effective implementation of and adhere to Habit Burger & Grill's Brand Standards.• Effective management of the Restaurant to ensure the achievement of our financial goals.

• Developing and implementing Human Resources strategies and initiatives aligned with the overall business strategy.• Received an excellent award in customer satisfaction rating.• Bridging management and employee relations by addressing demands, grievances or other issues.• Managing the recruitment and selection process.• Overseeing receiving, warehousing and distribution operations.• Implementing operational policies and procedures.• Ensuring effective and safe use of warehouse equipment.• Ensuring safety of staff.• Motivating and disciplining staff.

• Controlling day-to-day operations by scheduling, ordering, and developing the restaurant team members.• Controlling profit and loss, by following cash controls/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.• Recruiting, interviewing, and hire team members, conducting performance appraisals, taking disciplinary action, motivating and training crew members.• Ensuring that the Occupational Safety and Health Act, local health and safety codes, as well as company safety and security policies are being adhered to.• Ensuring the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.• Ensuring a safe working and customer experience environment by facilitating safe work behaviors of the team.• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.• Ensuring food quality and 100% customer satisfaction.• Ensuring complete and timely execution of corporate & local marketing programs.• Providing excellent customer service.