Melvin Sam Email and Phone Number
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Melvin Sam is a Technical Team Lead at Cisco Meraki at Cisco Meraki. He possess expertise in microsoft office, networking, tcp/ip, matlab, telecommunications and 16 more skills. Colleagues describe him as "Melvin brings a positive and optimistic attitude each and every day. He is continually looking for work and new technologies to learn and utilize. This desire and passion will allow him to excel in his future endeavors. Throughout his 6 months at Wegmans Food Markets, Melvin has shown an ability to learn quickly and adapt to a continually changing environment. He was able to take the learnings he obtained within the classroom and translate those to the Corporate environment without any… Show more"
Cisco Meraki
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Technical Team Lead - Network SupportCisco Meraki Nov 2021 - PresentSan Francisco, California, United States- Guide, teach and mentor Network Support Engineers- Provide continuous targeted training to Network Support Engineers to close technical, methodical, and soft skills gaps - Handle escalations as a resource of technical knowledge and troubleshooting methodology- Assist with team staffing and onboarding of new Network Support Engineers- Schedule, attend and facilitate team meetings on a local and global scale- Participate in Support’s continued hiring through the technical interview process
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Network Support EngineerCisco Meraki Mar 2018 - Nov 2021San Francisco Bay Area• Diagnose and troubleshoot wireless, security, switching and other network-related issues reported by Cisco Meraki customers and partners.• Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.• Read and analyze packet captures using Wireshark.• Collaborate with the management and software development teams to diagnose and resolve critical, escalated issues.
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Intern Manager - Network SupportCisco Meraki May 2020 - Apr 2021• Created and oversaw an engaging and valuable learning environment for interns to develop into future Network Support Engineers. • Served as a reference point and guide for both technical and non-technical challenges associated with the role of a Network Support Engineer.• Adopted different teaching and coaching strategies to maximize the potential of each intern. • Ensured that each intern is learning and growing by providing regular feedback via 1:1s, check-ins and performance reviews.
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Network Co-OpWegmans Food Markets May 2017 - Dec 2017Rochester, New York Area• Monitored and troubleshot network elements such as Routers, Nexus 9k switches, Access Points, Wireless LAN Controllers, Voice Gateways and VoIP technologies across retail stores, distribution warehouse facilities, business partners, and corporate offices.• Configured networks for deploying Point of Sale (POS) systems across two store locations.• Assisted in a project for implementing jumbo frames end to end across servers, nexus switches and endpoints. -
Graduate Teaching AssistantRochester Institute Of Technology Jan 2017 - May 2017Rochester, New York AreaTCET 720 Telecommunications ConceptsInstructing lab sessions for the course.Grading homework assignments and quizzes. -
It Support EngineerXl Dynamics Pvt Ltd Jan 2015 - Jul 2015Mumbai Area, India• Collaborated with a team to deploy and install an IP PBX system for the organization.• Administered the Active Directory (AD) server for managing users, groups and Organizational Units.• Performed audits and testing of network configurations to formulate service metrics.• Documented standard operating procedures and solutions for resolved network issues.• Guided Junior support engineers in troubleshooting network issues.
Melvin Sam Skills
Melvin Sam Education Details
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Frequently Asked Questions about Melvin Sam
What company does Melvin Sam work for?
Melvin Sam works for Cisco Meraki
What is Melvin Sam's role at the current company?
Melvin Sam's current role is Technical Team Lead at Cisco Meraki.
What is Melvin Sam's email address?
Melvin Sam's email address is me****@****ail.com
What is Melvin Sam's direct phone number?
Melvin Sam's direct phone number is +156291*****
What schools did Melvin Sam attend?
Melvin Sam attended Rochester Institute Of Technology, University Of Mumbai.
What skills is Melvin Sam known for?
Melvin Sam has skills like Microsoft Office, Networking, Tcp/ip, Matlab, Telecommunications, Python, Wireshark, Voip, Active Directory, Vmware Workstation, Nmap, Sip.
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Melvin Sam
Dynamic Sales Executive | Transforming Prospects Into Long-Term Business PartnersChicago, Il -
Melvin Sam
Tyrone, Ga1georgiaboneandjoint.org -
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