Melvin Scott Email & Phone Number

Rockville Md

• Responsible for managing a 4 person team• Responsible for maintaining Microsoft Exchange 2007 SP3 enviornment for the NRC• Responisble for creating and maintaining team members daily and oncall schedules• Creating weekly status reports for upper management• Responsible for ensuring we team meets SLA/SLR for incident tickets and reports• Assisted with the implementation of Bring Your Own Device (BYOD) using the Enterproid Enterprise Solutions• Team Lead responsible for… Show more • Responsible for managing a 4 person team• Responsible for maintaining Microsoft Exchange 2007 SP3 enviornment for the NRC• Responisble for creating and maintaining team members daily and oncall schedules• Creating weekly status reports for upper management• Responsible for ensuring we team meets SLA/SLR for incident tickets and reports• Assisted with the implementation of Bring Your Own Device (BYOD) using the Enterproid Enterprise Solutions• Team Lead responsible for providing day-to-day operational support to the NRCs BYOD Enterprise Solutions• Responsible for testing, validating, and configuring the Enterproid Divide client to meet the NRC standard• Provide MDM training to Customer Support staff and well as Operational Staff• Responisble for the provisioning and de-provisioning of customers requesting BYOD service• Operational Lead for implementing phase 2 of our MDM solutions to have Direct Network Access (DNA) Show less

Rockville Md

• Project Lead for design and implementation LogLogic Security Compliance Manager Appliance• Project backup for the design and implantation of Workstation Personal Identification Verification (WSPIV) with Outlook Web Access (OWA) for Exchange 2007 SP2, Citrix, and SSL VPN• Team member for design and implementation plan to migrated from Windows 2003 R2 Active Directory to Windows 2008 R2 Active Directory• Team member for design and implantation plan to install MessageWare for… Show more • Project Lead for design and implementation LogLogic Security Compliance Manager Appliance• Project backup for the design and implantation of Workstation Personal Identification Verification (WSPIV) with Outlook Web Access (OWA) for Exchange 2007 SP2, Citrix, and SSL VPN• Team member for design and implementation plan to migrated from Windows 2003 R2 Active Directory to Windows 2008 R2 Active Directory• Team member for design and implantation plan to install MessageWare for Exchange 2007 SP2• Responsible for configuring and implementing Exchange 2007 SP1 COOP solution using Standby Continuous Replication (SCR)• Created Test Plans, Standard Operating Procedures and various other documentations• Implemented, configured and modified Exchange 2007 SP1 Conference Room and Equipment Resources• Created a virtual lab environment using Windows 2008 Server and Hyper V• Responsible for importing management packs for Microsoft System Center Operations Manager 2007• Team member for the design of Microsoft Office Communications Server R2 for over 5000+ users Show less

Washington D.C. Metro Area

• Part of a six person team to upgrade 1000+ customer environment from Windows 2000 to Windows XP Professional • Added and removed current and new users to the CRS Domain as needed• Installed, configured, and delivered ghosted systems and transfer user data from the Install Server the user’s new workstation• Responded to trouble call tickets, escalated help desk tickets, and communicated issues from users• Administered remotely to workstations via Proxy Master/Proxy Host… Show more • Part of a six person team to upgrade 1000+ customer environment from Windows 2000 to Windows XP Professional • Added and removed current and new users to the CRS Domain as needed• Installed, configured, and delivered ghosted systems and transfer user data from the Install Server the user’s new workstation• Responded to trouble call tickets, escalated help desk tickets, and communicated issues from users• Administered remotely to workstations via Proxy Master/Proxy Host software• Assisted with the implementation of Microsoft’s NetMeeting software and Lucent Technologies Full Duplex Audio Conferencing System• Installed and configured Compaq laptops and high definition projectors in conjunction with 50-inch NEC Plasma screens and Projectors for audio/video presentation for Congressional Researchers and Attorneys Show less