• Managed Business Development initiatives in the Atlanta market, scheduling weekly washes and details services for various fleet.• Oversee weekly P&L to ensure consistent growth, administer weekly payroll and basic HR functions, manage inventory and equipment maintenance.• Hire, train and oversee employees and work to strengthen attrition. • Surveys customers to ensure quality standards are met and to look for areas of improvement.• Manages online presence, sales and promotions, Instagram and Facebook pages to gain new customers and increase visibility.

• Manages and oversees the day to day operations of maintenance for buildings and property grounds.• Directly supervises and manages staff which includes hiring, training, evaluating, coaching and terminating to ensure the company’s reputation stays at a high standard.• Promotes vacancies by showing units, obtaining referrals from past and current residence, and hosting Open Houses.• Negotiates leases and contracts with residents; processing applications for prospective residents and collecting security deposits.• Conducts regular inspections to confirm compliance set in the tenant’s contracts and prepare a summary report of the property activity and conditions observed.• Acts as a liaison between residence and management staff effectively communicating routine inspections, scheduled maintenance, and company initiatives.• Evaluates pricing, marketing and financial strategies to forecast trends, expansion and development of future plans.• Reviews and approves monthly, quarterly and annuals bonuses and commission.• Executes promotional markdowns quarterly, depending on the company’s guideline and directive.• Treats all residents with the highest level of concern and respect and trains property employees to do the same.

• Built firm partnerships with customers and guests. • Hired and trained all support staff.• Managed all employees by setting company expectations, leadership standards, and setting goals.• Ensured the highest level of customer satisfaction by ensuring the needs of all customer and gets a met to their standards.• Prepared the weekly work schedule for all staff; managing their time off, vacations and sick days.