With over 10 years of experience in the banking industry, I am a service officer at Maybank Philippines, where I manage the cash flow of the branch and serve as the vault custodian. I also direct and coordinate the operational and accounting activities of the branch to achieve its targets and objectives.I have a strong background in sales and service, having worked as a sales and service officer at Philippine National Bank for more than nine years. There, I oversaw the daily operations of the branch, cross sold bank products and services, and conducted management audit to assess compliance and performance. I have also earned certifications in operational excellence, six sigma, and sales prospecting from LinkedIn, demonstrating my commitment to continuous learning and improvement.I am passionate about providing excellent customer service and building long-term relationships with clients. I have a bachelor's degree in economics from Xavier University - Ateneo de Cagayan, which gives me a solid foundation in analytical and problem-solving skills. I am always eager to explore new opportunities and challenges that will help me grow personally and professionally.