− Effectively manage key client accounts, driving client satisfaction & retention by aligning our IoT Payment solutions to each client's specific business objectives and project requirements.− Implementation of seamless onboarding, product demo and operational procedures of the organization’s software & hardware platforms to maximize clients' utilization and ROI.− Adopts a customer-first approach, prioritizing client needs with proactive support and expert troubleshooting. Skilled in overseeing daily operations to ensure that issues are resolved promptly and performance objectives are met.− Collaborations with product & technical teams to communicate client feedback and strategize product offerings and enhancements that significantly improve user experience.