Voice Architect (Application Architect)
Current
Sep 2022 - Present
AeroLeads people directory · profile
Melvin Douglas Email & Phone Number
Voice Architect (Application Architect)
at
Memorial Healthcare System
1 work email found
@mhs.net
15 phones found area 305, 630, 239, 832, 954, 708, 561, and 949
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Voice Architect (Application Architect)
Location
Miami-Fort Lauderdale Area, United States
Who is Melvin Douglas? Overview
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Quick answer
Melvin Douglas is listed as Voice Architect (Application Architect) at Memorial Healthcare System, based in Miami-Fort Lauderdale Area, United States. AeroLeads shows a work email signal at mhs.net, phone signal with area code 305, 630, 239, 832, 954, 708, 561, 949, and a matched LinkedIn profile for Melvin Douglas.
Melvin Douglas previously worked as Senior Voice\Video Engineer at Memorial Healthcare System and Unified Communications Engineer at Firstservice Residential. Melvin Douglas holds Bachelor Of Science, Network Operations And Security from Western Governors University.
Company email context
Email format at Memorial Healthcare System
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{first_initial}{last}@mhs.net
86% confidence
AeroLeads found 1 current-domain work email signal for Melvin Douglas. Compare company email patterns before reaching out.
Profile bio
About Melvin Douglas
● CCNP Collaboration● CCNA Route & Switch● CCNA Security● VMWare VCP6-DCV● CompTIA A+ CE● CompTIA Security+ CE● CompTIA Linux+● CompTIA Project+● Passion for Unified Communication and eager to learn new technologies● Experienced in building and implementing a variety of high quality converged and secure Local and Wide Area Networks.● Goal oriented, proactive, relish challenges, energetic, innovative, self-motivated, responsible, can learn very quickly.
Current workplace
Melvin Douglas's current company
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6 roles
Melvin Douglas work experience
A career timeline built from the work history available for this profile.
Senior Voice\Video Engineer
Apr 2019 - Nov 2022
Unified Communications Engineer
● Migrated more than 70 remote offices from legacy PSTN services to a SIP Trunk Services● Experience in performing bulk imports and changes using Administrative XML (AXL) and Cisco Unity Connection Provisioning Interface (CUPI) via Python scripts and Bulk Administration Tool (BAT)● Implemented SIP trunks to a SIP provider via Cisco Unified Border Element (CUBE)● Proficient in SIP call flow tracing with detail analysis and monitoring skills● Installed and configured Cisco Unified Communications Manager (CUCM) 11.5, Cisco Unified Contact Center Express (UCCX 11.5, Cisco SoicalMiner 11.5, Cisco Unified Intelligence Center(CUIC) 11.5, Cisco Unified Workforce Optimization Quality Management(QM) 11.5● Upgraded Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM & Presence (IMP) and Cisco Paging Server from 9.x to 11.5● Upgraded Cisco Expressway from X8.5 to X8.11● Customized Unity Call Handlers and Directory Handler● Maintained and conducted health checks of voice systems preventing minor incidents● Managed escalations with Cisco TAC to assist with resolutions● Develop and maintain support documentation including support guides, knowledge base articles, and procedures● Develop Python scripts to interface with different software APIs for simple administration● Implemented UCCX scripting for various call flows● Developed custom reports in CUIC and custom gadgets for Cisco Finesse
Feb 2016 - Apr 2019
Voip Network Engineer
● Performed moves, additions, changes, and deletions (MACD)● Enforced policies and standards for network and VoIP systems● Provided end user support for VoIP end devices● Operated and maintained VMware infrastructure ● Troubleshooting complex IP Telephony issues● Installed, operated and maintained Cisco Unified MeetingPlace and Cisco Emergency Responder VG350, 3945 routers● Responsible for programming, installation, maintenance, troubleshooting, and upgrades of CUCM, CUC, CER, UCCX, IOS Gateway, and Cisco MeetingPlace
Mar 2014 - Feb 2016
Network Voip Administrator
● Performed moves, additions, changes, and deletions (MACD)● Enforced policies and standards for network and VoIP systems● Installed and maintained network switches and routers● Responsible for programming, installation, maintenance, troubleshooting, and upgrades of CUCM, CUC, UCCX, IOS Gateway● Configured and deployed 1500 Cisco VoIP IP Phones● Configured and deployed 500 Sectera Secure IP Viper Phones
Jan 2011 - Apr 2014
Senior Local Area Network Manager
● Design, implement and maintain, Tactical LAN, VOIP, WAN networks● Maintained over two million dollars’ worth of equipment● Experience in planning, implementing and supporting Juniper Networks Firewall, Cisco IOS Routers/Switches, and Cisco Unified Communication Manager Express● Upgraded 200 computer from Windows XP to Windows Vista
Jun 2004 - Dec 2010
3 education records
Melvin Douglas education
Bachelor Of Science, Network Operations And Security
Western Governors University
25B, Information Technology
U.S. Army Advanced Individual Training For Information Systems Operator-Analyst
H.S. Diploma
John I Leonard High School
FAQ
Frequently asked questions about Melvin Douglas
Quick answers generated from the profile data available on this page.
What company does Melvin Douglas work for?
Melvin Douglas works for Memorial Healthcare System.
What is Melvin Douglas's role at Memorial Healthcare System?
Melvin Douglas is listed as Voice Architect (Application Architect) at Memorial Healthcare System.
What is Melvin Douglas's email address?
AeroLeads has found 1 work email signal at @mhs.net for Melvin Douglas at Memorial Healthcare System.
What is Melvin Douglas's phone number?
AeroLeads has found 15 phone signal(s) with area code 305, 630, 239, 832, 954, 708, 561, 949 for Melvin Douglas at Memorial Healthcare System.
Where is Melvin Douglas based?
Melvin Douglas is based in Miami-Fort Lauderdale Area, United States while working with Memorial Healthcare System.
What companies has Melvin Douglas worked for?
Melvin Douglas has worked for Memorial Healthcare System, Firstservice Residential, X-Eeto, Inc., and Us Army.
How can I contact Melvin Douglas?
You can use AeroLeads to view verified contact signals for Melvin Douglas at Memorial Healthcare System, including work email, phone, and LinkedIn data when available.
What schools did Melvin Douglas attend?
Melvin Douglas holds Bachelor Of Science, Network Operations And Security from Western Governors University.
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