With over 18 years of experience in the mortgage industry, I have developed a deep expertise in both origination and servicing, as well as a passion for leading, training, and coaching others. As a Project Manager, I have successfully delivered multiple projects that enhanced the efficiency, quality, and profitability of mortgage processes and operations, while ensuring compliance and customer satisfaction.Most recently, I was a Digital Mortgage Project Manager at Lender Toolkit, where I led teams in executing product implementations, aligning projects with client goals, and ensuring adherence to technical specifications within agreed-upon timelines. I also meticulously documented project details, delivered weekly status reports, and promptly escalated any issues to management. Additionally, I leveraged my technical project management, agile software development, and analytical skills to drive continuous improvement initiatives, foster cross-functional collaboration, and build strong relationships. I am always looking to expand my knowledge and skills, and use them to benefit any organization I work with.