Jay Kumar Email & Phone Number

Jay Kumar is a Senior Lecturer , User Experience at Republic Polytechnic. He possess expertise in usability, user experience, information architecture, taxonomy, content management and 12 more skills. Colleagues describe him as "Jay is a great person to work with. He was hired in HP since 2006 and I had managed him, till the time I left in Apr 2013. He had shown and I believe he continues to show great passion and excellence in his work on usability design and recommendations to Hewlett Packard. We were the pioneers in applying usability concepts in HR applications globally back then and he was the key lead then. He is well recognized as an expert in his field and had given a significant number of critical recommendations on HR design in the company. He had supported globally HP from the time when we had about 100,000 employees to over 300,000 employees. He had participated in all the major HR application upgrades from Peoplesoft HRMS to recent Workday implementation. He can always be counted on to to lead and carry out the project assignments professionally. He definitely is an asset to any organisation." and "Jay is highly skilled in usability practices, process optimization, and information architecture. In his most recent role he has made significant impact to the employee experience at HP, the largest technology company in the world, with almost 300,000 employees in 111 countries. Jay led the heuristic analysis and usability testing team for HP’s Workday implementation. As a result of his work, we made critical changes to business processes and provided feedback to Workday. Workday commented, more than once, how valuable HP’s usability feedback was, and in many cases, they integrated solutions based on Jay's recommendations into their roadmap. This is a direct result of Jay’s work and leadership. Jay fully understands the components that make up a user's experience, quickly identifies problem areas and makes recommendations that are both effective and feasible to implement. He is one of the most knowledgeable people I know in this space. I would recommend Jay for any role related to usability, process improvement, or information architecture. His has a high capacity for complexity, volume, and working in an ambiguous environment and will be an asset to any organization he works in."

Listed skills include Usability, User Experience, Information Architecture, Taxonomy, and 13 others.

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  Senior Lecturer , User Experience

  Republic Polytechnic

  Singapore