Melvin Lee Email and Phone Number
Melvin Lee work email
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Melvin Lee personal email
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17 years of experience in IT & telecommunication industry with key expertise on complex program, transformation, waterfall, agile project management, ITSM,SDLC,SDM,BSS,CRM,Billing,VAS,IT Infrastructure and Security.Program/Project Management:•Transformation projects of IT and telecommunication domains.•Ensuring timely project milestones achieved with quality via deep insight of details, waterfall, agile project management methodology (big bang migration/software upgrade, and scrum delivery driven by user stories).•Contract negotiation, effort estimation, BC/CR finalization.•Strong Project ownership, key interface to PM, SA, Project, Operation Director and CXO level.•People, conflict management for team from various cultural background, be the "go-to guy" within and towards clients.Operation Management:•Operational stabilization after critical cutover to new IT backbone/BSS.•Operational setup with key talents acquisition, stabilization and securing operational SLA, through ITIL setup and right tooling. Drive closure of major incident to minimize end users impact.•Auditing support ISAE 3402 to ensure operational compliance, continuous improvement purpose.•Establish strict change management in production, risk and impact assessment base on Change Advisory Board and established risk matrix.•Continuous improvement by analyzing monthly SLA data, lesson learnt from major incidents, cost optimization through operational automation jobs, onshore-offshore setup.IT architecture:•Detail design initiation/finalization, tackling of dispute from solution from technical , business, operational and cost aspects.•Securing sufficient code review, lesson learnt, testing quality from offshore, before delivery and deployment of software onsite, via V modelling of SDLC.•Streamline requirement, release and defect management process including workarounds to achieve optimal delivery.•Leverage on difference of time zone between onshore and offshore to increase, improve testing throughput.
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Vice President Of Technology ArchitectureAstro Jan 2021 - PresentKuala Lumpur, My
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Head Of International Expansion (Tech)Circles.Life May 2020 - Jan 2021Singapore, Singapore, Sg -
Technical Program ManagerCircles.Life Sep 2019 - Jan 2021Singapore, Singapore, Sg
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Senior Solutions ManagerPccw Jan 2019 - May 2020Hong Kong, Hk -
Experienced It/Telecom Professional Pursuing New ChallengeCurrently Seeking New Opportunities Jan 2018 - May 202014 years of experience in IT/telecommunication industry with key expertise on BSS Transformation, ITSM, SDLC, BSS ,IT security, currently in pursue of new challenge and opportunities.
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Pmo Lead/Project DirectorAsiainfo Apr 2015 - Jan 2018Beijing, Beijing, CnCompleted overhaul of BSS/IT transformation for Telenor Denmark Fixed and Mobile Networks, starting with E2E testing, UAT/Lifecycle completion for Fixed Network swap, new hardware setup and wholesale pilot launch, and finally mobile convergence transformation completion within a year time frame, followed up operational stabilization with ITIL setup. Throughout the operational routine, security compliance (ISO 27001) and ISAE 3402 auditing are also part of operational duty, Service Delivery Framework R&R, scope and contract renegotiation, KPI, continuous improvement progress are reported to customer directors and CTO level on weekly basis. At the same time, plays a key role as line manager and the "go-to guy" in building up, enabling and managing team from multinational background. -
Director, Head Of Solution CompetencyAsiainfo Jul 2013 - May 2014Beijing, Beijing, Cn1-Responsible for new project phase scoping, ensuring project deliverables are within customer expectation and aligned with operator’s business strategy and growth, controlled timeline and project budget/resources.2-Lay out career path development, constant resource competence improvement and replacement over time, as well as optimization of project cost via resource localization and local competency build up.3-Drive project solution related issues with clear resolution, planning and successfully bringing projects into live operation.4-Step in as PMO role when required, aligning project scoping activities with key project targets and KPI.
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Senior Project ManagerAsiainfo Jun 2012 - Jul 2013Beijing, Beijing, Cn1-In charge of driving overall implementation of AIS convergence billing and charging project, replacing existing legacy system from Convergys Billing System and Huawei OCS, with sizing of 150 resources onsite, and 80 R&D resources working remotely.2-Driving hardware resizing completion as part of project commercial and replanning purposes.3-Completion of Detail Design (DDS), Product Test (PDT), Audit Test(ADT), End to End Test (E2E), Rating and Billing Comparison(RBC), Performance Test (PFT), Training, and project go-live.4-Lead weekly PMO meeting with extensive project updates, issue closures, contribute and attend periodic steering committees meeting and COO updates.
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Senior Project ManagerNokia Siemens Networks Oct 2009 - May 2012Espoo, Southern Finland, Fi1-In charge of overall implementation of IN Wave2 Project, consists of Mobile Number Portability (MNP), Xpackage bundling features and VAS online charging to migrate SMS, MMS and GPRS from offline to online charging.2-Scoping, requirement specification finalization (along with TPC & SSM). 3-Organizing customer workshop to support ongoing project, including IPD client workshop, Wave2 migration strategy. 4-Work closely with Testers, Solution Manager, Development Head and Verification Head to improve software quality (eg. zero-defect) 5-Ensure the integration specification, testing script (unit; E2E) is clearly defined and delivered.6-Regularly update project status, risk, and resolution to PMO. 7-Produce risk mitigation to avoid financial and schedule impact.8-Pursuit for PAC and FAC upon completion of project implementation.9-additional experience in implementation and roll out of GPRS network expansion for Vietnam Mobifone, Viettel and Vinaphone projects, including CMD(C@O Mediation), PCRF(PCS5000), @COM, One NDS, DNS, as well as consultancy on marketing launch plan/use cases relevant to policy control such as Fair Usage Policy, boasting of network usage during off peak hours. -
In Implementation And Tac2 EngineerNokia Siemens Networks Mar 2009 - Sep 2009Espoo, Southern Finland, Fi1-Commissioning and integration of new C@O Select platform into DTAC Network. 2-Involved in new prepaid service and interface testing (SMAF HTTP, Payment HTTP) acceptance with operator (DTAC) as well as subscriber relocation.3-Took part in upgrade and service correction of C@O Select. 4-Arrange of backup support with key experts from R&D during upgrade to ensure smooth roll out.5-Acting role as SAM/IPM for IN DTAC Thailand Project.
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In Engineering Team Leader/Local Project ManagerNokia Siemens Networks Jun 2008 - Feb 2009Espoo, Southern Finland, Fi1-Project coordination and implementation of IN@vantage/Charge@Once Select v1.5 platform for customer Zain Iraq from scratch, including other elements-Advantage Commander, ChrisXpress, IP Dispatcher. 2-Swapping of customer’s Alcatel Lucent(ALU) and Nokia (J4 & J5 platforms) based Intelligent Network to NSN C@O IN platforms. 3-Integration of new IN platforms into customer network(mixture of NSN and ALU core) 4-Feature Acceptance test with customer for commissioned platform. 5-Tariff and subscriber migration from ALU & J4/J5 IN to C@O platform. 6-Provide management summary for regular reporting purposes, overall planning and project executions.
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In Oam & Billing EngineerCrazyjohns Jul 2007 - May 2008Port Melbourne, Victoria, Au1-Building up of Crazy John's Prepaid MVNO from scratch (partnership with Vodafone Australia), based on NSN-CVG(Convergys) converged IN architecture(IN@vantage based platform Version 7.6.2, with hosted rater configuration). 2-Configuration and customization IN Prepaid features based on multiple MVNO business requirements 3-Review of MVNO Requirement Specification and translating business requirement/defined use cases into technical specification required for interfacing between IN and CCFE. 4-Execution of daily IN related Operation and Maintenance tasks, including platform health check, daily backup, generation of daily IN statistic, SS7, Diameter Interface monitoring, and troubleshooting/tracing of customer complaints if required. 5-Writing of monitoring scripts (UNIX, SQL and PERL SQL scripting) for automated daily health check and prepaid statistic report generation. 6-OAM tasks related to Tecnomen EAIP(IVR), including health check, IVR announcement modification & upload. 7-Writing of OAM Unix & Perl scripts as part of daily OAM automation task.8-Successfully built up MVNO under Vodafone Australia mobile network with C@O V7.6.2 hosted rater configuration. 9-Completion of automated daily prepaid subscribers statistic and revenue base on DBA statistic generation. -
In Tac2 EngineerSiemens/Nokia Siemens Networks Aug 2004 - Jul 2007Espoo, Southern Finland, FiSupported Maxis Malaysia IN Project in commissioning of new IN-Classic V6.2 and C@O V7.5 platform, new features rollout, System Integration Test (SIT), disaster recovery, subscriber relocation/migration & service/platform upgrades. As part of daily OAM task, also handled customer complaints, emergency support and follow up fault report with Tier3 and development.
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Memory (Dram) Test Validation EngineerIntel May 2003 - Jul 2004Santa Clara, California, UsJoined Intel Penang as Test Validation Engineer in setting up offshore DRAM Validation Center in Asia. Job responsibility covers validation of DDRII SDRAM from suppliers worldwide to ensure the corresponding devices able to perform within defined timing specification. Main job scope includes writing of test program (using C programming language), debugging activities, correlation study and test pattern conversion (using Perl) by using UNIX (Solaris) OS.
Melvin Lee Skills
Melvin Lee Education Details
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University Technology Of Malaysia (Utm)Electrical Engineering Majoring In Telecommunication
Frequently Asked Questions about Melvin Lee
What company does Melvin Lee work for?
Melvin Lee works for Astro
What is Melvin Lee's role at the current company?
Melvin Lee's current role is Vice President of Enterprise Architecture & Business Support System (EA & BSS) at Astro.
What is Melvin Lee's email address?
Melvin Lee's email address is me****@****hoo.com
What schools did Melvin Lee attend?
Melvin Lee attended University Technology Of Malaysia (Utm).
What skills is Melvin Lee known for?
Melvin Lee has skills like Intelligent Networks, Integration, Gsm, Telecommunications, Ss7, Gprs, Vas, Ip, Bss, Nsn, 3g, Project Management.
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