Melvin Lee Email & Phone Number

Kuala Lumpur, My

Singapore, Singapore, Sg

Singapore, Singapore, Sg

Hong Kong, Hk

14 years of experience in IT/telecommunication industry with key expertise on BSS Transformation, ITSM, SDLC, BSS ,IT security, currently in pursue of new challenge and opportunities.

Beijing, Beijing, Cn

Completed overhaul of BSS/IT transformation for Telenor Denmark Fixed and Mobile Networks, starting with E2E testing, UAT/Lifecycle completion for Fixed Network swap, new hardware setup and wholesale pilot launch, and finally mobile convergence transformation completion within a year time frame, followed up operational stabilization with ITIL setup. Throughout the operational routine, security compliance (ISO 27001) and ISAE 3402 auditing are also part of operational duty, Service Delivery Framework R&R, scope and contract renegotiation, KPI, continuous improvement progress are reported to customer directors and CTO level on weekly basis. At the same time, plays a key role as line manager and the "go-to guy" in building up, enabling and managing team from multinational background.

Beijing, Beijing, Cn

1-Responsible for new project phase scoping, ensuring project deliverables are within customer expectation and aligned with operator’s business strategy and growth, controlled timeline and project budget/resources.2-Lay out career path development, constant resource competence improvement and replacement over time, as well as optimization of project cost via resource localization and local competency build up.3-Drive project solution related issues with clear resolution, planning and successfully bringing projects into live operation.4-Step in as PMO role when required, aligning project scoping activities with key project targets and KPI.

Beijing, Beijing, Cn

1-In charge of driving overall implementation of AIS convergence billing and charging project, replacing existing legacy system from Convergys Billing System and Huawei OCS, with sizing of 150 resources onsite, and 80 R&D resources working remotely.2-Driving hardware resizing completion as part of project commercial and replanning purposes.3-Completion of Detail Design (DDS), Product Test (PDT), Audit Test(ADT), End to End Test (E2E), Rating and Billing Comparison(RBC), Performance Test (PFT), Training, and project go-live.4-Lead weekly PMO meeting with extensive project updates, issue closures, contribute and attend periodic steering committees meeting and COO updates.

Espoo, Southern Finland, Fi

1-In charge of overall implementation of IN Wave2 Project, consists of Mobile Number Portability (MNP), Xpackage bundling features and VAS online charging to migrate SMS, MMS and GPRS from offline to online charging.2-Scoping, requirement specification finalization (along with TPC & SSM). 3-Organizing customer workshop to support ongoing project, including IPD client workshop, Wave2 migration strategy. 4-Work closely with Testers, Solution Manager, Development Head and Verification Head to improve software quality (eg. zero-defect) 5-Ensure the integration specification, testing script (unit; E2E) is clearly defined and delivered.6-Regularly update project status, risk, and resolution to PMO. 7-Produce risk mitigation to avoid financial and schedule impact.8-Pursuit for PAC and FAC upon completion of project implementation.9-additional experience in implementation and roll out of GPRS network expansion for Vietnam Mobifone, Viettel and Vinaphone projects, including CMD(C@O Mediation), PCRF(PCS5000), @COM, One NDS, DNS, as well as consultancy on marketing launch plan/use cases relevant to policy control such as Fair Usage Policy, boasting of network usage during off peak hours.

Espoo, Southern Finland, Fi

1-Commissioning and integration of new C@O Select platform into DTAC Network. 2-Involved in new prepaid service and interface testing (SMAF HTTP, Payment HTTP) acceptance with operator (DTAC) as well as subscriber relocation.3-Took part in upgrade and service correction of C@O Select. 4-Arrange of backup support with key experts from R&D during upgrade to ensure smooth roll out.5-Acting role as SAM/IPM for IN DTAC Thailand Project.

Espoo, Southern Finland, Fi

1-Project coordination and implementation of IN@vantage/Charge@Once Select v1.5 platform for customer Zain Iraq from scratch, including other elements-Advantage Commander, ChrisXpress, IP Dispatcher. 2-Swapping of customer’s Alcatel Lucent(ALU) and Nokia (J4 & J5 platforms) based Intelligent Network to NSN C@O IN platforms. 3-Integration of new IN platforms into customer network(mixture of NSN and ALU core) 4-Feature Acceptance test with customer for commissioned platform. 5-Tariff and subscriber migration from ALU & J4/J5 IN to C@O platform. 6-Provide management summary for regular reporting purposes, overall planning and project executions.

Port Melbourne, Victoria, Au

1-Building up of Crazy John's Prepaid MVNO from scratch (partnership with Vodafone Australia), based on NSN-CVG(Convergys) converged IN architecture(IN@vantage based platform Version 7.6.2, with hosted rater configuration). 2-Configuration and customization IN Prepaid features based on multiple MVNO business requirements 3-Review of MVNO Requirement Specification and translating business requirement/defined use cases into technical specification required for interfacing between IN and CCFE. 4-Execution of daily IN related Operation and Maintenance tasks, including platform health check, daily backup, generation of daily IN statistic, SS7, Diameter Interface monitoring, and troubleshooting/tracing of customer complaints if required. 5-Writing of monitoring scripts (UNIX, SQL and PERL SQL scripting) for automated daily health check and prepaid statistic report generation. 6-OAM tasks related to Tecnomen EAIP(IVR), including health check, IVR announcement modification & upload. 7-Writing of OAM Unix & Perl scripts as part of daily OAM automation task.8-Successfully built up MVNO under Vodafone Australia mobile network with C@O V7.6.2 hosted rater configuration. 9-Completion of automated daily prepaid subscribers statistic and revenue base on DBA statistic generation.

Espoo, Southern Finland, Fi

Supported Maxis Malaysia IN Project in commissioning of new IN-Classic V6.2 and C@O V7.5 platform, new features rollout, System Integration Test (SIT), disaster recovery, subscriber relocation/migration & service/platform upgrades. As part of daily OAM task, also handled customer complaints, emergency support and follow up fault report with Tier3 and development.

Santa Clara, California, Us

Joined Intel Penang as Test Validation Engineer in setting up offshore DRAM Validation Center in Asia. Job responsibility covers validation of DDRII SDRAM from suppliers worldwide to ensure the corresponding devices able to perform within defined timing specification. Main job scope includes writing of test program (using C programming language), debugging activities, correlation study and test pattern conversion (using Perl) by using UNIX (Solaris) OS.