• Led the design and execution of dashboard for the FY23-FY25 inventory carryover project, combining disparate data sources providing actionable insights and delivered a projected 10% reduction in losses by prioritizing aged inventory, elevating business performance. • Improved best practices to enhance financial visibility by tracking $2.4B annual revenue across seven sales channels in 5 weeks, enabling data-driven insights through scalable Excel automation.

• Monitored and analyzed expenses for 60 sites in the Americas region, employing cost analysis to identify and interpret trends for informed decision-making. • Collaborated cross-functionally to improve cost management. Utilized levers of volume and variable costs to optimize resource allocation by 15% in LATAM region. • Managed accrual processes to ensure accurate representation of accounts payable and accounts receivable across regions, maintaining detailed financial documentation for transparency and compliance. • Analyzed site expense variances using Key Performance Indicators (KPIs), documented discrepancies and presented findings to senior leadership, offering insights and making data-driven recommendations.

• Developed annual utilities budget of $500M for over 10,000 NA stores, implemented strategic measures, improved accrual accuracy and led to a 15% reduction in overall utility expenses. • Managed project review of account reconciliation and improved controls, increasing free cash flow and timely invoice submissions.• Partnered with subject-matter experts (SME’s) to implement new utility programs (energy credits, composting) that reduced company-wide waste by 8% and contributed to 15% reduction in overall utility expenses.

• Redesigned P&L to manage 20 different cost centers and 25 different IT projects providing insight and discovery into true drivers of variance year-over-year• Uses SAP to pull month end financials, track invoices and manage accruals and reclasses; Dumps data into customized Excel spreadsheets, distilling data for reports, commentary and forecasting• Partners with team leads to track status and progress of projects; providing updates to management

• Developed updating P&L to manage 21 different GL’s monthly, quarterly and annually; building out bridges to dig into true drivers of variance year-over-year and assisting with month end commentary• Created business case model for Heavy Bulky team in preparation for estimated $50 million in incremental revenue in new service products launching in the fall• Assisted with development and management of program to reduce damage/defect amongst 21 Product Group GL’s, resulting in increased free cash flow and decreased concessions (free replacements and customer returns) as well as develops metrics to track progress

• Processes and coordinates monthly and quarterly team forecast and actual results for five teams worldwide, collaborating with team leads and managing a $10 million budget• Creates financial models to develop budget recommendations and presents to division director• Developed auto-updating forecast, actuals and budgeting reports, allowing comparison of actuals to forecast and budget for prior months and fiscal years• Presents monthly results to director, explaining variances and opportunities to improve forecasting• Created Power BI reports used for trend analysis and actuals tracking by month, quarter and fiscal year• Manages monthly close processes including accruals, reclasses and cross charges, utilizing cross team collaboration with accounting and other teams and acting as liaison between teams to maximize use of budget

• Coordinated and processed monthly and quarterly incentive compensation calculations, statement generation and submission to payroll for salespeople throughout the United States and Canada• Prepared incentive compensation statements that are eye-catching, easy to follow and automatically updating depending on the plan year; increasing accuracy since inception• Created reports detailing compensation per transaction sold as well as department savings attributed to attrition• Led quarterly and annual planning and forecasting processes across more than two dozen teams• Coordinated monthly close processes including marketing and incentive accruals and month end reports for 25 different teams across Sales & Marketing, Cost of Sales and Meetings and Incentives• Partnered with directors and other senior management to track trends in spend and sales; collaborates to better forecast for coming months and plan year

• Developed and presented month end reports to identify and present trends for variances to plan and forecast to senior management using Hyperion and Essbase software plugins• Prepared and completed monthly close processes including recording accrual journal entries, provided dynamic custom reports to managers and developed commentary for Life and Retirement Operations and Individual Life sales• Tracked incentive compensation of senior vice presidents, regional vice presidents and internal wholesalers

• Modified and maintained spreadsheets, database queries and processes for P&L reporting through month end close, reconciling variances between systems• Built out tracking and compliance systems, pulled data queries from SAP, business intelligence, and MSPeople • Designed, created and update a database for internal reporting and auditing, linking Microsoft Excel, Access and InfoPath using Visual Basic for Applications• Updated P&L reporting files tracking revenue, expenses and budget• Prepared and monitored performance metrics, providing preliminary recommendations and key issues to senior management on financial and program options for 14 separate teams exceeding $50 million in budget• Completed ad-hoc reporting requests as needed • Developed process improvements designed to reduce errors in reporting and streamline weekly and monthly tasks

Advertising and Online Canada and Latin America Compensation Groups• Developed and assisted with presentations to internal stakeholders providing insight and expertise to senior sales executives on compensation policies• Managed quota and revenue variance analysis through internal SQL reports tools• Owned relationship between incentive compensation and participants translating technical policies into edible chunks• Reconciled revenue to quota across internal systems and validate landed revenue for participants• Updated Access database pertaining to advertisers and advertising agencies• Designed and built supporting documents and presentations for quarterly and annual meetings with management• Developed process improvements and compliance analytics using SQL queries, pivot tables and linked worksheets to inform participants and reach out to management when participants join a team or change teamsWorldwide Public Sector, Microsoft Learning, DPE and SMS&P Compensation Groups• Developed statistical models using V-Lookup, PivotTables, and macros to track participant movement and attainment within Microsoft Excel for 300+ participants• Populated, processed and analyzed customized participant reports using SQL server queries, Excel and CRM• Built revenue calculations and adjustment revenue entries to ensure accurate and timely payouts• Organize and manage processes within proprietary and commercial database software

• Completed over 100 daily calls communicating request of highly time sensitive material using CRM software• Assisted clients in completion of documents for submission including developing corporate valuations• Collaborated in a team to bring over 900 clients facing IRS penalties to fewer than 20 in six weeks

• Prepared daily presentations for over 50 elementary school students spanning two grades and three classes ensuring compliance with laws and standards of Delaware’s Department of Education• Developed and analyzed student performance metrics through assignment and weekly quiz data to identify trends and struggles in the learning process• Integrated motivational and developmental strategies to encourage active learning among students• Partnered with teachers and administrators to strengthen the ongoing link between school and families through a school wide “Math Game Night” resulting in a turnout of over 300 students and their parents