Melvyn O'Laco Email & Phone Number

Sydney, Nsw, Au

Network Technology Experience• Successfully performed maintenance activities, including patching with Wi-Fi, Cisco, Meraki, androuted network commissioning and decommissioning.• Troubleshooting systems include security alarms and Internet connectivityOperational Excellence:• Consistently perform operational processes to minimize unplanned outages.• Optimized network performance by monitoring and analyzing operational infrastructure, traffic, anddata to ensure… Show more Network Technology Experience• Successfully performed maintenance activities, including patching with Wi-Fi, Cisco, Meraki, androuted network commissioning and decommissioning.• Troubleshooting systems include security alarms and Internet connectivityOperational Excellence:• Consistently perform operational processes to minimize unplanned outages.• Optimized network performance by monitoring and analyzing operational infrastructure, traffic, anddata to ensure integrity and efficiency.Network Management:• Diagnosed, troubleshooted, and resolved issues using conventional tools and technical knowledge• Maintain and manage Fibre network technology, Core network technology, and Data services.Customer Equipment Maintenance and Installation:• Handle Customer Premises Equipment maintenance and installation (both consumer and enterprise).• Collaborated with cross-functional teams to ensure seamless integration of modern technologies intoexisting systems.Customer Relationship Building:• Develop, grow, and learn with customers about new products and repair customer relationships.Service Delivery and Satisfaction:• Reduced downtime by proactively finding potential network problems and implementing correctivemeasures.Cable Maintenance and Networking:• Led successful IT infrastructure upgrades, minimizing disruption to business operations duringtransitions. Show less

Telecom Equipment Installation:• Install and connect telecom equipment, devices, and appliances such as landline telephones,switchboards, and data transmission equipment.Cabling and Connectivity:• Install cabling for telephone, internet, pay TV, and other computer-based transmissions• Connect PCs, monitors, interface devices, Wi-Fi, switches, and routers.Maintenance and Troubleshooting:• Provide new installations, replacements, maintenance, or repair of existing… Show more Telecom Equipment Installation:• Install and connect telecom equipment, devices, and appliances such as landline telephones,switchboards, and data transmission equipment.Cabling and Connectivity:• Install cabling for telephone, internet, pay TV, and other computer-based transmissions• Connect PCs, monitors, interface devices, Wi-Fi, switches, and routers.Maintenance and Troubleshooting:• Provide new installations, replacements, maintenance, or repair of existing systems.• Test equipment using electronic instruments and troubleshoot cables.Technical Measurements and Customization:• Measure characteristics of wiring cables and printing protocols.• Program systems to meet client requirements.Customize impedance and strength signals.Integration and Compliance:• Orient installations based on drawings and regulations.• Inspected equipment to diagnose operational issues.• Adhered to safety protocols and policies to reduce workplace hazards.• Effectively communicated technical information to non-technical clients, ensuring properunderstanding and utilization of equipment features.• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuousimprovement within the team. Show less

Safety Initiatives and Audits:• Actively take part in site safety initiatives and audits.• Contribute to keeping a safe work environment.Project Coordination and Scheduling:• Coordinate project activities and schedule work.Cost Management and Reporting:• Maintain correct management systems and report recoverable costs.• Manage spending within budget limits.Stakeholder Communication and Relationship Building:• Develop professional relationships with key… Show more Safety Initiatives and Audits:• Actively take part in site safety initiatives and audits.• Contribute to keeping a safe work environment.Project Coordination and Scheduling:• Coordinate project activities and schedule work.Cost Management and Reporting:• Maintain correct management systems and report recoverable costs.• Manage spending within budget limits.Stakeholder Communication and Relationship Building:• Develop professional relationships with key stakeholders.Ensure open communication.Quality Assurance and Compliance:• Ensure work meets specifications, standards, and timelines.Conduct daily/weekly housekeeping checks and complete site-specific.Leadership and Accountability:• Clearly instruct, record, communicate, and execute variations.Client Interaction and Issue Resolution:• Maintain proactive communications with clients.• Resolve complex issues and escort clients for site audits.• Ensured consistent quality control by implementing and enforcing safety protocols across all fieldoperations.• Streamlined field operations for increased efficiency through regular process evaluations andadjustments.• Facilitated field operations through supervision and direction of field personnel.• Coordinated and scheduled field personnel to cover operations throughout assigned regional area.• Enhanced overall company reputation through exceptional client communication during all stages ofthe project lifecycle—promoting transparency in processes—and ensuring expectations were met orsurpassed consistently. Show less