Melwin Rock S Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Quatation, order management and supply chain managementProcessed RFQ for the buyers looking for quotes throughout global. Also processed large quote and assisted customer with the best bid. Prepared purchased order depending upon the best quote.Order Management: Sales order processing in universe software. Handled high priority account (corporate/strategic accounts). Processed orders for different regions like US, Canada, EMEA and assist customer on discrepancies.Verify… Show more Quatation, order management and supply chain managementProcessed RFQ for the buyers looking for quotes throughout global. Also processed large quote and assisted customer with the best bid. Prepared purchased order depending upon the best quote.Order Management: Sales order processing in universe software. Handled high priority account (corporate/strategic accounts). Processed orders for different regions like US, Canada, EMEA and assist customer on discrepancies.Verify the details of PO such as PO#, address, order processing codes, buyer info, item with description, Qty, tax id’s, payment option/team and carrier option.Customizing each order as per customer’s special instruction.Logistic Planning: Assisting customer with best shipping method as per their requirement for smooth flow of supply chain. Processed and submitted orders for daily and expedited delivery to maintain customer satisfaction and updated company tracking system with latest information. Sent emails to reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.EDI/Order Assist : Manage purchase order and made correction as per the buyer’s requirement and organization’s procedure. Assisting best price for the customer requested stock recommended merchandise and services that to meet customer satisfaction. Contacted buyers through email for better understanding of their requirement. Performed root cause analysis on errors and escalation.Deal with the customer inquiries and problems on quote.Trained and assisted new team mates with the process and reviewed new members work for accuracy and error driven continuous process improvement for operational level team.Ability to support as back-up for other process.Communicating issues and concerns to team leader. Work well under the pressure of deadlines.Maintains a high level of commitment to achieve goals.Effective time management and planning/organizing skill. Show less

Bengaluru, Karnataka, India

Worked accordingly with new update from clients. Tracking the priority files & complete the files within time given. Maintaining error reports on weekly bases. Used to be a part of reporting for clients mail. Used to send clarification mail and interacting with client for any update , used to update the production. Tracking internal and external errors by the team mates. Identify the issues, analyzed information and provide solutions to the… Show more Worked accordingly with new update from clients. Tracking the priority files & complete the files within time given. Maintaining error reports on weekly bases. Used to be a part of reporting for clients mail. Used to send clarification mail and interacting with client for any update , used to update the production. Tracking internal and external errors by the team mates. Identify the issues, analyzed information and provide solutions to the problem. Retrieve, review, trend, analyze and report data using excel spreadsheet.Provide feedback for any questions or comments from client insurance associate, perform audit and complete job.Demonstrate pride in achieving highest possible standards and a work history featuring zero discrepancies. Show less