Mel Wolf Email & Phone Number

Eugene, Or, Us

Eugene, Or, Us

Fishers, Indiana, Us

Managed repair, insurance claim management ● Maintain business relationships with hardware/software vendors including procurement, contract ownership, services and licensing● Collaborate with leadership team and department management to evaluate and engineer infrastructure solutions to improve performance and application availability● Data center and office capacity planning - OpEx/CapEx budgeting ● Perform quarterly team member reviews to update developmental progress and provide feedback and coaching to meet personal and organizational goals and objectives● Monitor Help Desk requests to provide timely end-user support, solution documentation, priority escalation and incident reports ● Complete annual system audits and maintenance; application PEN test and production failover/failback to meet Service Level Agreements● Office 365 Global Administration – Enterprise Mobility + Security● Submit deliverables and remediation plans to auditors● Publish policies, user guides, emergency notification plan and company communication

Portland, Or, Us

Learning sports marketing best practices including: B2B and B2C sales, marketing, community relations, communications, branding, promotions and client services. (Mentored by sports executives Tom Leip, Salem Keizer Volcanoes President, Greg Hylton, Indianapolis Colts VP, & Bill Guertin, 800 Pound Gorilla).

Wholesale beverage distributor serving customers throughout Oregon ● Researched supplier approved independent software vendors to replace existing route accounting systems and hardware used at all in-state facilities. Converted six locations to new hardware and software uniformity and division reporting. Trained all end-users and repeated process with two new locations after proving operation and economic efficiency. ● Executed infrastructure conversion to mirror all Anheuser-Busch owned wholesalers including all user hardware, network equipment, EFT/EDI documents, telecommunications, route accounting data, time clock collection, and surplus equipment auction/recycle.● Performed cost analysis on state-wide voice and data solutions resulting in annual cost deduction through vendor negotiations and network engineering. ● Completed output study and implemented managed print servers program to add office functionality. Eliminated person printers and reduced overall annual costs through leased and owned multi-function printers. ● Extrapolated data for management, supplier, and retailer analysis from wholesaler, supplier systems, IRI/Nielsen and space planning for retailer business plan reviews, market, sales rep and product performance measurement. ● Presented application procedures and held training and "best practice" sessions for sales, logistics, and office. Documented user guides including hardware operation. ● Developed and produced first in-house point-of-sale small format consumer pricing and vinyl banner output for retailer and event signage. Created signage ordering system and maintained selection criteria. Implemented Cooler Tag program and kiosk for on-demand sales rep production and retail purchase impact.

Bachelor’S Degree, B.S. General Social Science - Applied Business, Economics, And Society

Associate’S Degree, Associate Of Arts, Associate Of General Studies

General Education, Pre-Req.