Melanie Wolters Email and Phone Number

- Reconciling transactions- Entering bills- Processing refunds- Emailing clients- Remote working

- Volunteer Position- Processing & approving registrations- Answering enquiries via email & phone- Coordinating players/age groups/teams- Processing online payments- Allocate players to teams for team nominations

- Building & maintaining an online database of all customers - Data entry- Receiving, preparing & mailing orders- Creating pdf documents & diagrams- Handling petty cash & keeping track of transactions- Remote working

- Answering phone calls/enquiries- Maintaining school database- Data entry- Filing- Creating & preparing classroom materials- Regular use of Excel, Word, Access, Outlook & Publisher

- Present group meetings- Promote the sale of Australian Breastfeeding Association products both to members and non- members.- Be familiar with all Australian Breastfeeding Association products, keeping abreast of new products and price changes.- Actively seeking new markets eg. schools, playgroups, child care centres etc- Obtain publicity for products by displaying catalogues in appropriate centres.- Keep a record of stock held by the group, showing incoming and outgoing supplies.- Liaise closely with the group treasurer and group leader - Issue receipts for purchases and donations.- Complete an Annual Inventory of stock for audit purposes.- Organise the sale of raffle tickets

- Processing invoices on MYOB- Manage/Co-ordinate all aspects of the Hair Tissue Mineral Analysis side of the business - Training of new staff- Design, Create & Maintain Microsoft Access Databases - General Office Duties including invoicing, data entry, collating reports etc - Organising mail outs - Answer phone calls/Customer enquires- Basic bookkeeping/Accounting duties- Regular use of Excel, Word, Access, MYOB, Outlook & other specially designed programs.

- Customer service- Answer phones- Maintain school database- Set up new students, teachers and classes- Assist teachers in any needs- Photocopying- Filing- Student fees- Ensure smooth running of the school

- Answer phones- Answer employees queries- Assign shifts to employees- Answer all client queries- Set up staff and client database - Maintain database- Filing- Also casual labor hire work when required e.g. T&A, Corporate Boxes, Team Leader, Functions etc.

- Customer service- Cash handling- Food/Beverage Service- Presentation of restaurant- Basic food preparation- Beverage preparation

- Customer Service (call center)- Handling all customer enquires- Dealing with customer complaints- Problem Solving- Getting Proof of Deliveries for customers- Identifying misdirected freight - Issuing Return Authority Numbers- Aiding the warehouse with returns issues- Lodging short-ship/miss-ship claims with the warehouse- Data entry- Suggestive selling- Proficient computer use including EDDIE system

- Customer Service- Cash Handling- Use of Micros- Hosting- Drink waiter/beverage service- Setting up the buffet- Polishing cutlery- Clearing tables- Overall presentation

- Customer Service- Responsible for the running of the complex - Extensive cash handling- Delegating duties and directing staff- Performing procedures in regards to opening and closing the complex- Ensuring that movies are run on time to the highest standard possible- Basic Rostering- Balancing all tills and accounts at end of shift- Handling customer complaints and inquires