A Seasoned Operations and Sales Professional with the Enthusiasm and Passion to acquire tangible results and also achieve organizational goals and objectives.
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Commercial HeadOmnilogDubai, Ae -
Managing Director - UaeM9 Logistics Jan 2023 - PresentDubai, United Arab Emirates• Initiated and managed the establishment of a new branch.• Lead product development and trade lane expansion. • Monitor operational costs.• Oversee all commercial and operational aspects, ensuring seamless logistics solutions and strategic growth initiatives.• Develop and maintain supplier relationships and negotiate pricing.• Ensure compliance with organizational standards and local policies.• Provide guidance for team development.• Manage the budget for the… Show more • Initiated and managed the establishment of a new branch.• Lead product development and trade lane expansion. • Monitor operational costs.• Oversee all commercial and operational aspects, ensuring seamless logistics solutions and strategic growth initiatives.• Develop and maintain supplier relationships and negotiate pricing.• Ensure compliance with organizational standards and local policies.• Provide guidance for team development.• Manage the budget for the supply chain function.• Facilitate seamless inbound-outbound logistics operations and set overall supply chain strategy.• Conducting interviews and recruiting suitable candidates.• Monitoring and managing DC operational costs against the budget.• Working closely with customer service and pricing teams to ensure customer satisfaction. Show less -
Country Manager - Operations And Sales.Nippon Express Sep 2019 - Nov 2022United Arab Emirates• Facilitating a Seamless Inbound-Outbound Logistics operations.• Set overall Supply Chain strategy and define standards as per organization guidelines.• Monitoring and managing the DC operational costs against the budget.• Ensuring compliance with organization standards and local policies and practices.• Facilitating the coordination with the team to optimize service level and overall efficiency.• Ensuring data availability for creating reports as required.• Set the… Show more • Facilitating a Seamless Inbound-Outbound Logistics operations.• Set overall Supply Chain strategy and define standards as per organization guidelines.• Monitoring and managing the DC operational costs against the budget.• Ensuring compliance with organization standards and local policies and practices.• Facilitating the coordination with the team to optimize service level and overall efficiency.• Ensuring data availability for creating reports as required.• Set the KPIs and guidance to supply chain teams on effective development techniques.• Identify team building opportunities and promote training and development activities.• Keep up to date with WMS, ERP and other IT systems.• Establish hiring practices and criteria ensuring right candidates are hired based on requirement.• Setting up, defining and managing the budget for the supply chain function.• Taking care of people development, facilitating coordination, efficiency and effectiveness.• Coordinating and directing DC manager on selecting staff, planning shifts, routine and preventive measures.• Monitoring and improvement of current performance against set standards.• Follow-up on marketing leads in order to secure sales opportunities.• Develop and implement solutions effective for improving sales efficiency and performance.• Manage sales incentive program to ensure sales achievements are recognized through career progression or monetary accolade.• Monitor the overall performance of sales to ensure seamless operations through quick processing of transactions.• Review sales records and develop action plans to increase sales figures.• Prepare and present periodic sales reports to company management to provide information useful in taking key business decisions.• Develop and implement solutions effective for improving sales efficiency and performance.• Carry out assessments to identify and eliminate efficiency limiting and time consuming factors. Show less -
Manager- Business Development.Ceva Logistics Mar 2019 - Sep 2019Dubai -
Tradelane Manager- Northern Europe.Sdv Jan 2014 - Oct 2018Dubai, Uae.• Develop & manage strategic trade lanes to the Middle East Area , identified by the organisation.• Develop the LCL and Air console product.• Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Work closely with products to help acquire new business and penetrate through competition.• Win, Retain, Grow new and existing customers (Conversion… Show more • Develop & manage strategic trade lanes to the Middle East Area , identified by the organisation.• Develop the LCL and Air console product.• Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Work closely with products to help acquire new business and penetrate through competition.• Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Coordinating with operations and customer service to execute the shipping process based on SOP• Build a rapport with customers to increase opportunity and develop business • Negotiations/Re-negotiations. • Contract Compliance/Renewal • Payment follow ups.• Churn management.• Constant updating of customer database. • Achieving a variety of targets (revenue and activity) • Accomplishing projects/tasks set by Management• Action qualified sales leads.• Direct customer queries to the correct centre/department• Enhance the customer base for the organization by visiting corporate, individual clients and also personal clients.• Complimenting sales and after sales services.• Development for new and parallel products such as insurance.• Directing sales promoting activities.• Strive towards achieving the set KPI’s. • Educating customers on value added services and their benefits. Show less -
Business Development ManagerPanalpina Aug 2012 - Dec 2013Dubai• Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Work closely with products to help acquire new business and penetrate through competition.• Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Coordinating with operations and customer service to execute the shipping process based on SOP• Build a rapport with… Show more • Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Work closely with products to help acquire new business and penetrate through competition.• Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Coordinating with operations and customer service to execute the shipping process based on SOP• Build a rapport with customers to increase opportunity and develop business • Negotiations/Re-negotiations. • Contract Compliance/Renewal • Payment follow ups.• Churn management.• Constant updating of customer database. • Achieving a variety of targets (revenue and activity) • Accomplishing projects/tasks set by Management• Action qualified sales leads.• Direct customer queries to the correct centre/department• Enhance the customer base for the organization by visiting corporate, individual clients and also personal clients.• Complimenting sales and after sales services.• Development for new and parallel products such as insurance.• Directing sales promoting activities.• Strive towards achieving the set KPI’s. • Educating customers on value added services and their benefits. Show less -
Business Development ExecutiveDanzas Aei Jul 2009 - Jul 2012Jebel Ali• Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Providing priority customers with Key Account Management facility by utilizing the resources available within the company.• Work on potential and existing customers within the set industry verticals.• Coordinating with the relevant pricing desks (Air/Ocean/ Road) to provide with quotes for customers… Show more • Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Providing priority customers with Key Account Management facility by utilizing the resources available within the company.• Work on potential and existing customers within the set industry verticals.• Coordinating with the relevant pricing desks (Air/Ocean/ Road) to provide with quotes for customers as per their requirements. • Work closely with products to help acquire new business and penetrate through competition.• Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Coordinating with operations and customer service to execute the shipping process based on SOP• Build a rapport with customers to increase opportunity and develop business • Identify customer satisfaction and encourage involvement in the annual satisfaction survey.• Territory Management. • Negotiations/Re-negotiations. • Contract Compliance/Renewal • Payment follow ups.• Churn management. • Selling of Danzas Portfolio of services and promoting in house products such as our Freighter service / LCL and LTL products . • Constant updating of customer database. • Achieving a variety of targets (revenue and activity) • Accomplishing projects/tasks set by Management• Action qualified sales leads.• Direct customer queries to the correct centre/department• Promote Danzas corporate image. Enhancing the customer base for the organization by visiting corporate, individual clients and also personal clients.• Complimenting sales and after sales services.• Development for new and parallel products such as insurance.• Directing sales promoting activities.• Strive towards achieving the set KPI’s. • Educating customers on value added services and their benefits. Show less -
Sales ExecutiveDeugro Oct 2006 - Jun 2009Dubai• Identifying new customers and promoting the companies portfolio of services.• Involved in Cold Calling and Telemarketing to increase database and generating inquiries.• Arranging meetings with potential customers and getting management involved where needed.• Provide customers with spot rates.• Tailor made proposals as per specific customer requirements.• Preparing quotes for customers general inquiries.• Acquiring rates from Shipping lines, consolidators, Airlines and… Show more • Identifying new customers and promoting the companies portfolio of services.• Involved in Cold Calling and Telemarketing to increase database and generating inquiries.• Arranging meetings with potential customers and getting management involved where needed.• Provide customers with spot rates.• Tailor made proposals as per specific customer requirements.• Preparing quotes for customers general inquiries.• Acquiring rates from Shipping lines, consolidators, Airlines and DNATA. • Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Build a rapport with customers to increase opportunity and develop business • Identify customer satisfaction.• Negotiations/Re-negotiations. • Constant updating of customer database. • Accomplishing projects/tasks set by Management• Coordinating with operations and customer service to execute the shipping process based on SOP Show less -
Sales ExecutiveUps Jun 2005 - Sep 2006Dubai• Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Providing priority customers with Key Account Management facility by utilizing the resources available within the company.• Work on potential and existing customers.• Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Negotiations/Re-negotiations. • Contract… Show more • Manage portfolio of customers based on geographical area and expanding the companies presence.• Maintaining existing customers and expanding into various opportunities available.• Providing priority customers with Key Account Management facility by utilizing the resources available within the company.• Work on potential and existing customers.• Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Negotiations/Re-negotiations. • Contract Compliance/Renewal • Payment follow ups.• Churn management. • Constant updating of customer database. • Achieving a variety of targets (revenue and activity) • Accomplishing projects/tasks set by Management• Action qualified sales leads.• Direct customer queries to the correct centre/department• Promote UPS corporate image. Enhancing the customer base for the organization by visiting corporate, individual clients and also personal clients.• Complimenting sales and after sales services.• Directing sales promoting activities. Show less
Melwyn Dcunha Education Details
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Business Administration And Management, General -
St Francis D'Assisi High School, Mumbai.
Frequently Asked Questions about Melwyn Dcunha
What company does Melwyn Dcunha work for?
Melwyn Dcunha works for Omnilog
What is Melwyn Dcunha's role at the current company?
Melwyn Dcunha's current role is Commercial head.
What schools did Melwyn Dcunha attend?
Melwyn Dcunha attended Mumbai University, St Francis D'assisi High School, Mumbai..
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