Melyssa Roland, Mba, Shrm-Cp, Phr Email & Phone Number

Seatac, Washington, United States

Fife, Washington, United States

- Managed a team of up to four people. Completing bi-weekly payroll in Kronos, performance reviews, scheduling, rounding, and performance feedback. Providing clear expectations, performance coaching and ongoing mentorship.- Led HR practices and initiatives across the Seattle Area hub and market distribution centers (DCs) in three states (WA, OR, and AK) driving a high performance culture that emphasizes quality, productivity, goal attainment, recruitment and ongoing development of employees. - Provided leadership, direction, and partnership to the management team. - Oversaw employee relations matters including company values and culture, employee/management advocacy, talent assessment, recruitment and selection. - Accountable for maintaining and impacting human resources metrics that support the achievement of the organization's business goals.

Tukwila, Wa

- Managed a team of two people. Completing bi-weekly payroll in Kronos, performance reviews, scheduling, rounding, and performance feedback. Providing clear expectations, performance coaching and ongoing mentorship.- Provided strategic, tactical, and operational HR support and direction in a multi-state manufacturing firm supporting up to 290 employees. - Member of Senior Management reporting directly to the Owner/CEO. - Plan, direct and manage all human resources initiatives; recruitment, onboarding, compensation, benefits, data management, engagement & recognition, HRIS, leave management, workers compensation, training, employee relations (investigations), risk management, and employment law/compliance (ADA, EEO, FMLA, FLSA, OSHA) and reporting for the organization.- Ensure policies, procedures and HR programs are consistently administered, aligned with organizational goals and are in compliance with professional standards, local, state, and federal regulatory requirements and laws. - Successfully created and implemented new and updated HR processes and programs creating a high-visibility Human Resources department.- Conducted benefits administration for up to 280 benefit-eligible employees. - Manage all unemployment claims, workers compensation claims, return-to-work activities, and employee complaint investigations. - Built strong interpersonal relationships while guiding and counseling managers with challenging employee relations and growth issues. - Managed WorkBright ATS and Onboarding System implementation.

Tacoma, Wa

• Manage a team of up to 10 people. Completing bi-weekly payroll in Kronos, performance reviews, scheduling, rounding, and performance feedback. Providing clear expectations, performance coaching and ongoing mentorship. Actively manages the training of new or newly promoted team members.• Selected and implemented an onboarding system which replaced a more costly and less efficient system• Led my team to complete more than 3,600 background checks in one (1) month to support the acquisition of a Health System all while maintaining current workloads and meeting deadlines.• Produced a Hiring Manager Training video to be used to train over 200 hiring managers on the use of PeopleFluent Applicant Tracking system. The video is also used for continued training throughout the system.• Designed curriculum and trained over 15 HR Generalists on MultiCare recruiting processes and systems. Conducted weekly Go To Meetings to continue training/check-ins after acquisition. • Optimize systems, processes and people to ensure an efficient, effective and service-oriented recruiting function.• Provide recruitment services for the employment of directors, managers, administrative support employees, allied health professionals/technicians and ancillary support employees across MultiCare Health System which includes five hospitals and over 140 locations.• Manage a high requisition workload of up to 120 open positions while maintaining excellent customer service to both internal and external customers. Filling up to 572 open positions annually.• Exercise internal consulting skills to uncover managers needs and assist in finding solutions• Source for passive talented professionals using various sourcing methods including association and college networking, internet research, social networking, and cold calling.

• Represented Ajilon at numerous networking events including events held by the IMA, APA, IAAP, ASWA, Pierce College, Bates Technical College, and Puget Sound Business Journal.• Negotiated compensation packages, pay rates, and bill rates with clients and candidates.• Prospected and sourced new business through various methods including referrals, advertising, networking, and placing marketing/cold calls.• Uncovered clients' needs, situations, and problems by asking questions.• Presented appropriate features and benefits to meet clients' needs and handle objections.• Sourced, recruited, and interviewed administrative, management, accounting, and finance candidates for temporary, temp-to-hire, direct hire, and executive search positions. • Nominated as Ajility Super User for mastering Ajilon’s proprietary software system. Mentored and coach employees on how to efficiently and effectively use the system (answering questions, trouble shooting, and suggesting the use of additional functions, etc.).

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Bachelors Of Arts, Business Administration, Management Operations, Minor In Hr

Activities and Societies: Chaired the Service and Activities (S&A) Fee Allocation Committee, allocating more than $800k to student.

Sales Advantage

Oral Communication And Interpersonal Skills

Received four awards for Perfect Attendance, Outstanding Performance, Special Achievement, and Breakthrough

Associates Of Arts, Business Administration

Associates Of Arts, Mathematics, Humanities, University Studies, Technical Studies