Support job seekers to complete online self - directed learning programmes available to a variety of job seekers that are at varying stages of their vocational life, as well as supporting online group work. Support candidates as they reach decisions and accomplish goals primarily in an online learning environment. Assist with administration and project tasks related to the organisation's core business.

Reported to multiple supervisors, as scheduled, to complete a variety of support tasks; learned new skills and safety procedures on a weekly basis. Monitored job progress and supply levels; proactively sought new tasks or supplies to minimise unproductive time. Used independent judgement to decide the appropriate course of action; provided and asked for second opinions as needed.

DEI Disability Resource Coordinator. Advocrat. Assist in coordinating the activities of multiple systems to reduce duplication, close service gaps, and make better use of public (and private) dollars overall. Leverage communications and coordination to facilitate partnerships and better serving the needs of industry, emerging workers, and learners. Work towards creating partnership will eventually lead to the more inclusive implementation of WIOA elements and a growing, flexible network that includes and continuously welcomes local organizations, national programs, and area businesses in a way that allows for growth and change beyond the project's termination date.

Assisted a wide variety of customers in their job searches. Worked as a part of a team to meet with scheduled customers in group and individual settings, while also accommodating visits from unscheduled customers and new registrations. Generated new appointments on a weekly basis, adjusting times, dates and numbers according to staff and room availability, office hours, travel accommodations, and service needs. Communicated with specialized staff to confirm availability to meet with specific customers. Used Microsoft Outlook calendar functions to communicate with coworkers regarding current appointment availability. Participated in monthly and weekly team meetings to discuss certain program requirements and progress. Discussed potential issues and possible solutions. Created and modified PowerPoint presentations and informational flyers for the general public to assist them in their job search and career exploration. Worked with coworkers to find new ways to accommodate frequent policy changes and balance fluctuating workloads. Tracked the phasing in and out of office and service procedures to make sure that customers continue to receive assistance in a timely manner. Changed all letters and letterhead for correspondence by mail and email to reflect changes in company policy and leadership. Completed Human Resources Development "Presentation Skills for Workforce Professionals" training in 2013: Approximately 25 hours of training in a webinar setting: Crafting a Training Plan, Adding Content, Selecting Presentation Audio Visuals (How to Use a PowerPoint Slide Deck, Handouts or Nothing When Presenting), Presentation Delivery. Capstone Project: 10-minute presentation to a group based on training, using teleconferencing equipment.

Provided friendly, courteous and efficient service to customers. Provided assistance and explained services in Spanish and English. Responsible for cash register, customer assistance, facing store merchandise, helping to maintain store signage, and setting up new displays. Operated vacuum cleaner to keep entry areas cleaned and changed trash bags in store and out. Maintained neat work spaces by putting away returned or refused merchandise. Made purchase suggestions, promoting store-brand products as much as possible. Assisted in opening closing duties when appropriate and completed all necessary training as soon as possible.