Ensure clear and concise communication with customers to address their queries or concerns promptly.Develop strategies to resolve customer issues efficiently and effectively, aiming for customer satisfaction.Have a deep understanding of the products or services offered to provide accurate information to customers.Managing multiple tasks and and priorities in faced-faced environment.Continuously learning and improving product knowledge to provide accurate information.Handling customer feedback and complaints with empathy and professionalism.

6 months working experience as a CSR in LeadX.3 months working experience in travel agency as social marketing.