Mary Ellen M. Email and Phone Number
Mary Ellen M. work email
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Mary Ellen M. personal email
Mary Ellen M. phone numbers
Accomplished product and marketing professional with diverse technical background and management experience. Track record of consistently increasing responsibility in enterprise software/SaaS, contact center, CRM and telecommunications markets with line, staff, P&L and budgetary roles. Start-up enthusiast that leverages business, operations and technical expertise to bring products and companies to market quickly and efficiently. Thrives in fast paced environment, team collaboration with transparency of ideas. Acknowledged patent holder and intellectual property contributor. CORE COMPETENCIES • Product & Brand Life cycle Management• Product Marketing• Business & Market Plan Development• Project & Program Management• Alliance & Channel Partnerships• Business Process Improvement• Software, Open Source & Technology Licensing • Contact Center Technology & OperationsTECHNICAL BACKGROUNDCRM - Salesforce, SAPAgile & PDM Tools - TFS, Rally, Basecamp, Mingle,Prototyping, wireframe, mind mapping - Balsamiq, Pencil, Protoshare, FreemindVoice/Data - SaaS, Cloud Computing, TDM, VoIP, Premise, PBX, ACDContact Center Technologies - Unified Communications (Genesys, Cisco), Workforce Management (InVision, Aspect), Social Media Monitoring, NLP, IVR, Quality Monitoring, Integrated Self Service Platforms, Help Center (Oracle/Rightnow),
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Deployment Innovation LeadEsko | Brand Solutions Oct 2022 - PresentGent, Be
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Sr. Project ManagerEsko | Brand Solutions 2018 - PresentGent, Be
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Business AdvisorStartup In Stealth Mode - Agtech Feb 2018 - Present
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Sr. Project ManagerKellogg Company 2015 - 2017Battle Creek, Michigan, UsSr. Project Manager in the IT organization managing large Oracle PPM implementation and global rollout. 4 Phase rollout , 1700 users, SAP integration, data migration, vendor management for customization services. Capital and Expense budget management, vendor management, SOW, agile project methodology -
Program Manager Customer Service - Redbox & New VenturesRedbox / Outerwall 2013 - 2015UsReporting to Director of Programs, Planning & Analytics for Customer Service. Accountable for five lines of business, major program launches, vendor management and PMO enablement. -
Senior Product Manager - TicketsRedbox 2012 - 2013Oakbrook Terrace, Illinois, UsReporting to Director of Product Management for the Tickets line of business. Accountable for launch of three major areas - Customer Service, Business Intelligence and Platform Systems. Responsible for agile product requirements, roadmap, support plans, UX, wireframes, competitive analysis, focus group assessments. -
Principal ConsultantConsultant 2010 - 2012• Consumer Services: Developed market messaging, content curation, email marketing campaigns, website redesign for small business. • Food and Beverage: Created brand activation plans, social media strategy and field distributor support for start-up.• Consumer Services: Product management, product marketing, positioning, agile requirements, UX, wireframe, competitive analysis, focus group analysis for start-up.
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Advisor / Consultant-Chicago Lean Startup ChallengeAdvisor/Consultant Oct 2011 - Dec 2011Chicago, Il, Us -
Director Professional ServicesInvision Software, Inc. 2007 - 2009Düsseldorf, Deutschland, DeLed the start-up of North America Professional Services organization. Accountable for sales support, operations, processes and project delivery. Drove profitability, billing and utilization targets. -
Senior Product Manager3Com 2005 - 2007Marlborough, Ma, UsReporting to the Director, Product Management, responsible for the management and marketing of contact center offers within the voice/data convergence product portfolio. -
Director Business Development & StrategyAspect Software (Fka Rockwell Firstpoint Contact) 2002 - 2004Boulder, Colorado, UsReporting to the Chief Technology Officer, directed strategic alliance and partner initiatives. Responsible for development, services, marketing, technology and product partnerships. Integral team member of M&A team, technical due diligence and technology licensing. -
Director Global Product ManagementAspect Software (Fka Rockwell Firstpoint Contact) 2001 - 2002Boulder, Colorado, UsReporting to the Senior Vice President of Sales and Marketing, directed global product management, product marketing and alliance initiatives for entire business and solution portfolio. Managed team of product professionals performing all requirements, lifecycle management and discontinuance strategies, with P&L responsibility.
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Principal ConsultantMm Consulting 2000 - 2001
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Director Voice Connectivity & Integration ServicesFujitsu Business Communication Systems 1997 - 2000Assumed P&L responsibility for $70+M product and service business. Accountable for all product strategy and go-to-market activities.
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Director, Call CenterFujitsu Business Communication Systems 1997 - 1997
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Senior Product PlannerFujitsu Business Communication Systems 1994 - 1997
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Product ManagerFujitsu Business Communication Systems 1992 - 1994
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Senior Sales EngineerFujitsu Business Communication Systems 1991 - 1991
Mary Ellen M. Skills
Mary Ellen M. Education Details
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Northern Illinois UniversityBusiness
Frequently Asked Questions about Mary Ellen M.
What company does Mary Ellen M. work for?
Mary Ellen M. works for Esko | Brand Solutions
What is Mary Ellen M.'s role at the current company?
Mary Ellen M.'s current role is Deployment Innovation Lead - Project Manager at Esko | Brand Solutions.
What is Mary Ellen M.'s email address?
Mary Ellen M.'s email address is me****@****ing.com
What is Mary Ellen M.'s direct phone number?
Mary Ellen M.'s direct phone number is +163070*****
What schools did Mary Ellen M. attend?
Mary Ellen M. attended Northern Illinois University.
What are some of Mary Ellen M.'s interests?
Mary Ellen M. has interest in Multi Channel Routing, Quality Monitoring, Web Content, Voip, Health, Environment, Education, Database And Server, Crm Platforms, Science And Technology.
What skills is Mary Ellen M. known for?
Mary Ellen M. has skills like Product Management, Strategy, Product Marketing, Professional Services, Start Ups, Business Development, Marketing Strategy, Crm, Product Development, Ivr, Enterprise Software, Digital Marketing.
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