Mail, inter-office correspondences, and basic filing.Manage a calendar, keeping track of meeting times, official appointments, and important contacts.Coordinate with CEO on projects launched.Handling more private or sensitive corporate and personal informationEnhancing training manuals and E-Learning Centres

Senior Specialist dedicated in developing,enhancing skills of an individual. Leading a team of experts in building process and creating effective sales strategy to ensure success of the program.As a Senior/Lead Trainer• Lead a team of trainers for both Davao and Makati site.• Ensure that deliverables and deadlines of each trainers are met. • Create analysis on Service Delivery's performance and conduct a holistic analysis in order to create action plan if needed. • Review the monthly performance of each trainers.• In charge of escalations.• Ensure that Client mandated updates and Training request are being cascaded by the trainers. • Point of contact for India and Philippines for Support Process and Product Knowledge.• Update and create Training Materials for the program.• Design and create visual Presentation for training sessions. As a Trainer• Develop and enhance skills of consultants.• Create effective sales approach for consultants.• Create initiatives that will enhance the skills of the agents• Conduct GAP/TNA Analysis to ensure that missed opportunities are covered. POC for Leadership Training• I conduct specialized training for newly promoted employees. They are trained for a HIGH PERFORMANCE COACHING; this is a coaching model that teaches them the SMART Technique when coaching consultants.