Mena Hagag Email & Phone Number

Ottawa, Ontario, Canada

· Respond to client service data requests and provide statistical data to clients.· Keep track of the release schedules, prepare and update the release files as required for releases.· Experienced in collaborating with cross-functional teams to gather requirements, define project scope, and deliver solutions that meet client objectives.· Capable of making informed decisions based on data-driven insights and analysis.· Skilled in preparing comprehensive reports, presentations… Show more · Respond to client service data requests and provide statistical data to clients.· Keep track of the release schedules, prepare and update the release files as required for releases.· Experienced in collaborating with cross-functional teams to gather requirements, define project scope, and deliver solutions that meet client objectives.· Capable of making informed decisions based on data-driven insights and analysis.· Skilled in preparing comprehensive reports, presentations, and visualizations to communicate findings and recommendations effectively.· Provide production, analytical and technical support on the trucking statistic program in order to meet pro- duction deadlines. This includes data validation, quality assurance and data analysis of results of trucking surveys (FTS and AFHTS). Show less

Ottawa, Canada Area

• Assisted with daily office tasks such as answering phones, scheduling appointments, filing, and managing correspondence.• Served as the point of contact between the office and external clients,• Completed and submitted application to specific organizations.

Windsor, Ontario

• Initiated a self-employed tutoring business, working with electrical engineering and mathematics students• Developed tutoring plans based on each student’s individual needs• Communicated effectively with students to help them learn, adjusting teaching style based on what helped the student learn best

Windsor, Ontario

• Performed troubleshooting and maintaining IT systems and networks in University facilities• Conducted improvement activities, including streamlining and standardization of documentation• Assisted management in customization and installation of new software programs and computer systems, and provided technical support to faculty and students

Master Of Engineering (M.Eng.), Electrical Engineering

Bachelor Of Applied Science (Basc), Electrical Engineering

Graduated with Distinction in Electrical Engineering. Dean's Honor Roll & Outstanding Scholars Award.