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Dubai, United Arab Emirates

Promoted to Senior Operations Executive August 2019Awarded the Employee of the Year (Runner-up) September 2019

Dubai

ADMINISTRATION EXECUTIVE - TRAINING COORDINATORGLOMACS Training & ConsultancyDubai Media CityERP ADMINISTRATOR • Managing the ERP to provide an accurate database used by the company and partnering companies.WEBMASTER• Managing the company website (front end and back end), using Wordpress• Coordinating with the Graphic designer and Web developer/programmer the Marketing promotional materials• Reviewing & proofreading marketing materials prior to website… Show more ADMINISTRATION EXECUTIVE - TRAINING COORDINATORGLOMACS Training & ConsultancyDubai Media CityERP ADMINISTRATOR • Managing the ERP to provide an accurate database used by the company and partnering companies.WEBMASTER• Managing the company website (front end and back end), using Wordpress• Coordinating with the Graphic designer and Web developer/programmer the Marketing promotional materials• Reviewing & proofreading marketing materials prior to website upload and submission to the Corporate Communication and Business Development Director• Creating & editing materials using FrontPage & Photoshop• Managing website audit and proper logsHOTEL & VISA COORDINATOR• Assisting our Senior Consultants/Instructors & delegates in securing room reservations at contracted hotel course venue, & arranging entry visas and airport transfers if required• Coordinating all hotel bookings and special requests with the hotel venue• Coordinating the visa processing with our travel agents• Coordinating the Speaker's flights & accommodation with the PCCs• Managing self-audit and logs• Providing monthly reports to the Events Director• Managing the switchboard & maintaining call logs• Providing Customer Service to inquiring delegates regarding visa, hotel bookings or general inquiry.• Sourcing alternative nearby hotels to suggest to guestsSuccessful PROJECTS accomplished• Lead the Training Plan 2017 marketing campaign• Set-up the ERP system for the Public Courses & Hotel Functions in close cordination wit the ERP Developer Show less

Dubai Media City

GLOMACS Training & ConsultancyDubai Media City• Planning and coordinating timings for the training events.• Communication and coordination with the Trainers to ensure all documentations and materials for the seminars are well ready. • Sourcing for Training venues in Dubai (case to case basis), and Muscat-Oman. • Coordination of the travel arrangements for the Trainers, ensuring their timely transportation from their points of origin to the Training venues. •… Show more GLOMACS Training & ConsultancyDubai Media City• Planning and coordinating timings for the training events.• Communication and coordination with the Trainers to ensure all documentations and materials for the seminars are well ready. • Sourcing for Training venues in Dubai (case to case basis), and Muscat-Oman. • Coordination of the travel arrangements for the Trainers, ensuring their timely transportation from their points of origin to the Training venues. • Managing the timely visa application for the Trainers from the compliant countries and coordinate accordingly with the Hotel & Visa Coordinator. • Coordinating the Booking accommodation for the trainers with the Hotel & Visa Coordinator.• Communication to the Hotel venues with the requirements for the training sessions.• Handling the stationery log and documentation for the trainings.• Coordination of the trainings, ensuring that the clients receive maximum satisfactory services. • Providing Customer Service to inquiring delegates regarding course schedules, venues, fees, or any general inquiry. • Managing the on-site coordination.• Liaising with the Photographers for the weekly group photoshoot, and coordinating the timely delivery of the photo prints.• Coordinating with Accounts for the trainers’ weekly per diem, and their submitted Invoices by email for fees payment.• Reviewing the daily and final feedbacks received and summarising these for email circulation.• Analysing training results, checking any business lead to consider as an addition to our existing training portfolio.• Sending email advise to the ERP Administrator, regarding the next year’s schedule of the recently concluded successful trainings.• Monitoring delegate number’s update, and prompt the Registration team for the course confirmation or cancellation status of the upcoming trainings. Show less

Dubai Media City

GLOMACS Training & ConsultancyDubai Media City• Conducting audit and manual review of the training materials and correcting non-conformities, to ensure they are up to the standards, for quality assurance and control.• Managing document preparation (manuals and supporting training materials) for pre and post training sessions.• Preparation of presentation slides to be used by Trainers as part of the programme introduction.• Management of electronic materials required for… Show more GLOMACS Training & ConsultancyDubai Media City• Conducting audit and manual review of the training materials and correcting non-conformities, to ensure they are up to the standards, for quality assurance and control.• Managing document preparation (manuals and supporting training materials) for pre and post training sessions.• Preparation of presentation slides to be used by Trainers as part of the programme introduction.• Management of electronic materials required for the trainings.• Managing the Logistics of the materials, tracking the overseas shipments to ensure timely delivery to the course venues abroad.• Preparation of certificates for all the training sessions with scoring and certification credentials.• Liaising with onsite coordinators for the document collection on a daily basis.• Conducting training room set up and inspection during the Speakers’ meeting, ensuring all required training materials and electronic equipments are in order, and ready.• Coordinating for the trainings and managing the Helpdesk at the hotel venue Show less

Dubai Media City

GLOMACS Training & ConsultancyDubai Media CitySUPPORT Functions:• Providing HR Support by accessing our job bank portals, filtering CVs received, calling applicants and scheduling job interviews. Serve as the focal point of contact of applicants, & the median between the applicant and the HR. Assisting the MD during the interview process, redirecting the shortlisted candidates to the proper department for assessments. Providing reports to the HR for the outcome. Maintaining… Show more GLOMACS Training & ConsultancyDubai Media CitySUPPORT Functions:• Providing HR Support by accessing our job bank portals, filtering CVs received, calling applicants and scheduling job interviews. Serve as the focal point of contact of applicants, & the median between the applicant and the HR. Assisting the MD during the interview process, redirecting the shortlisted candidates to the proper department for assessments. Providing reports to the HR for the outcome. Maintaining proper log/database of contacted applicants.• Providing PCC team support by fixing/troubleshooting problematic PDF materials• Providing Registration team support by building Client database using the information I have gathered via internet research. Show less

Sheikh Zayed, Dubai Uae

DIAR Consult - Architecture & Engineering Design ConsultantsSheikh Zayed Road, Dubai, United Arab Emirates• Providing administrative and secretarial assistance to the Interior Design Director.• Managing the Director’s day to day schedule.• Arranging the Director’s meetings and travels.• Managing email correspondence.• Providing administrative support to the Interior Design team. • Coordinating with various Suppliers the delivery of interior items required for the… Show more DIAR Consult - Architecture & Engineering Design ConsultantsSheikh Zayed Road, Dubai, United Arab Emirates• Providing administrative and secretarial assistance to the Interior Design Director.• Managing the Director’s day to day schedule.• Arranging the Director’s meetings and travels.• Managing email correspondence.• Providing administrative support to the Interior Design team. • Coordinating with various Suppliers the delivery of interior items required for the projects. • Taking down notes and dictations. • Screening phone calls and redirecting to the proper staff.• Reviewing Clients' signed contracts and agreements, & prepared regular SOAs.• Managing the billing and collection of project fees from Clients as per the contract. • Managing the payables to our Contractors & Suppliers. • Organising the Conference room for board meetings.• Meeting & greeting guests visiting the office.• Maintaining inventory of the Dept.’s office supplies.• Assisting in the selection of materials and preparation of presentation boards for the Interior Design and Architecture projects.• Assisting the Perspective Artists in researching for images, cropping and editing these using photoshop, and maintaining a library in the network. • Librarian-custodian for Interior design items: sample materials, book references and catalogs.• Maintaining a systematic filing and archiving, hard and electronic copies, of interior design documents.Additional workload: • Providing administrative support to other divisions: MEP, Architecture and Engineering.• Typing out and distributing minutes of meetings submitted by Project Managers (in-house and site Offices).• Assisting HR and et.al. in preparing reports and documents.• Covering for the MD's Senior Exec. Secretary during her absence (maternity and annual leave).• Covering for the Front Office Receptionist while on leave.• Performing other secretarial and administrative duties as required. Show less

Bachelor Of Science In Commerce, Accounting

Education record