System And Desktop Administrator
Current- Responsible for diagnosing, researching and resolving network, hardware, operating system, and application software problems for classified and unclassified computer systems
- Designed and developed a system to manage all Specialized Software Licenses for the Company that enabled to provide fast and accurate service
- Managed over 40 users across multiple systems, and provided third-level technical support for external and internal usersdesktop support and intermediate server administration/ configuration (Google Suite / Active.
- Designed auto-backup for Company Emails and files
- Redesigned sections of the website to ensure a more attractive and user friendly experience
- Designed custom graphics for the Company