Content Operator
New York City
Responsible for handling the ingest, transcoding, and maintenance of Fox Nation content as part of the platform’s content operations team at launch, including live broadcast, ingest, and immediate posting of daily live content and events. Designed and spearheaded many of Fox Nation Content Operations Team’s “best practices” during the platform’s launch period, including building an internal catalog of licensed images, standardizing content IDs, assisting in writing and updating the style guide, and promoting interactions with departments outside of Operations.Enacted troubleshooting steps and worked with technical teams to quickly solve issues whenever content was not appearing correctly in-app in order to ensure positive customer experiences.Learned new workflows and systems to operate a fast-paced and rapidly evolving platform. Oversaw and prepared special streaming events for the Fox Nation platform during the platform’s launch window, including CPAC, Student Action Summit, and more.Wrote and edited copy for Fox Nation content, on-platform marketing materials, and Fox News primetime programs posted to the FoxNews.com and Fox News online and OTT video platforms.Trained three new hires on the content operations team to operate as fully self-sufficient team members.