Mendie Murray Email & Phone Number

Greater Los Angeles Area

Write, edit and produce stories for multiple platforms, including Internet and digital channelsDevelop the Twitter strategy for Shameless News reporters and editors; highly skilled in overseeing daily management of social media contentOrganize material, determine area of emphasis and write stories according to prescribed editorial style and format standardsArrange and conduct interviews with individuals knowledgeable about each story's subject matterDevelop initial social media plan and presence for startup brand. Build social media calendar, posts, advertising and promotions across social media platforms (Twitter, Tumblr & Facebook) and blogsCreate stylish and relevant content for multiple social channels; regularly enhance content based on insights gained from website and social media monitoringOrganically amassed a following of more than 50k across multiple social media platforms for both Shameless News and UntitledTVContinuously monitor social media trends and tools for changes that affect landscape Use alerts, search and other tools to monitor for appropriate content for postingIn charge of managing a staff of nine writersResponsible for growing a significant following on word of mouth and promotional campaigns across Twitter, Tumblr, Vine and Instagram social media platforms. Responsible for seeking out, nurturing and maintaining contacts in the entertainment and media industries.

Saint Marys Ga

•Responsible for posts on all social media outlets including Twitter, Tumblr & Facebook•Create stylish and relevant content for multiple social channels•Act as a fan advocate in social media spaces, engaging in dialogues and answering questions where appropriate•Regularly enhance content based on insights gained from website and social media monitoring(Facebook Insights, WordPress, Twitter, etc.)•Continuously monitor social media trends and tools for changes that affect landscape •Use alerts, search and other tools to monitor for appropriate content for posting

Greater Los Angeles Area

Research

St. Marys, Georgia

Devise and publish metrics to measure the organization's success in delivering world-class customer serviceDevelop highly effective client relationships, earning a reputation for exceeding service standard goalsInvestigate and resolve customer inquiries and complaints in an empathetic mannerEffective liaison between customers and internal departments by utilizing follow-through on all critical inter-departmental escalations to increase customer retention ratesFacilitate inter-departmental communication to effectively provide customer supportResolve associate, tool and service delivery issues revealed by statistical reportsProvide accurate, specific and timely performance feedback for CSRsIdentify and implement individual development needs with appropriate trainingFoster an environment which encourages continual process improvementsManage workflow to exceed quality service goalsAdhere to all confidentiality internal and governmental requirements at all timesMaintain up-to-date knowledge of product and service changes

Weekly recaps for NBC's Parenthood.News updates, including, but not limited to casting updates for ABC's Rookie Blue

During my tenure at Honest Reviews Corner I came up with original content such as the Shameless Spotlights as well as providing weekly reviews of several shows. I also conducted a number of interviews by phone and by email.

Curating Original Content, Driving Views, Engaging the Readers, Conducting Interviews

During my tenure at Lost In Reviews I was responsible for reviewing several shows as well as a number of movies. I conducted my first interview through LIR and I provided news updates as well for the site.

Bachelor Of Arts (B.A.), Communication And Media Studies

Professional Editing, Research Methods

Associate Of Science (A.S.), American History (United States), 2.43