Ricardo Perdigao Mba, Pmp Email & Phone Number

Boston, Massachusetts, Us

• Managed a team of three Solutions Architects focusing on leadership development, resource allocation, and driving AI initiatives that aligned with business objectives. Dedicated 30% of time to team management while still delivering technical solutions.• Led AI enablement initiatives across Mendix, training all technical resources on Generative AI through monthly sessions, hackathons, and international meetups. Drove awareness and adoption of AI capabilities among customers and partners.• Created the initial Mendix Low-code OpenAI connector, enabling seamless integration of OpenAI technology for Mendix and Siemens users to develop AI-powered business applications.• Spearheaded collaboration with Mendix R&D and AWS, influencing the direction of AI product development and co-authoring technical content to promote best practices.• Recognized with the Mendix Innovation Award for exceptional contributions to AI-based projects, particularly in developing innovative solutions that drove significant business value.• Fostered relationships with strategic clients, serving as a trusted advisor to guide the ideation, development, and deployment of AI-driven solutions. Facilitated smooth technological transitions and implementations for internal and external stakeholders.

Boston, Massachusetts, Us

• Acted as a key technical resource for Fortune 500 clients, government entities, and large enterprises, assisting them in transforming business needs into scalable solutions. Developed strong relationships with senior decision-makers, including CEOs, CIOs, and other key stakeholders to support business growth and digital transformation initiatives.• Led the design and implementation of enterprise architecture projects, bridging the gap between pre-sales and professional services to deliver a superior customer experience. Functioned as a link between business and technology to ensure smooth deployments and client satisfaction.• Partnered with top technology companies like Gartner, Forrester, IBM, and Salesforce, advancing technology roadmaps and integrating industry-leading practices into customer solutions.• Demonstrated adaptability and a passion for continuous learning, consistently staying at the forefront of new technology trends and making significant contributions to the success of market-leading enterprises.

Ft. Lauderdale, Florida, Us

Serves as an IT solutions customer responsible for evaluating and buying technology for the billion dollar and 2,500 employee company. Ensures that internal stakeholder needs are met by continually learning about new technologies and innovating to meet business needs. Manages vendor relationships including with industry leaders such as IBM. • Designed and implemented a comprehensive data architecture to support real-time analytics for all City Furniture Showrooms. The 1 ½ year project led to booming sales in 2020 despite the COVID-19 Pandemic and is projected to save the company at least $10M over the next 5 years.• Partnered with IBM to establish a Data Warehouse on the Cloud, successfully implementing IBM Cognos Analytics and delivering a Sales KPI application to help 900+ sales associates double their performance from 2018 to 2020. • Implemented RFID technology to streamline inventory management across all Showrooms to ensure inventory accuracy. Inventory management that used to be done yearly now is completed weekly saving millions in inventory shrinkage and ensuring zero ‘out of stock’ issues.

Boston, Massachusetts, Us

Implemented new technologies and approaches to problem solving while establishing Go to Market channel strategies with partners. Established an engagement framework for AR partners and supported/developed the top 10 PTC’s AR Partners Worldwide. Helped Partners architect complex innovating solutions combining IoT and Augmented Reality for different segments (i.e.: Marketing, Services, and Manufacturing). Acted as a liaison between the Channel HQ team, Partners, IoT and AR Product Management, Global Services, Technical Support, and Pre-Sales. Participated in the creation of the AR Channel Competencies matrix and Enablement Roadmap for Partners Worldwide. Supported and engaged customers on PTC’s online AR Communities.

Burlington, Massachusetts, Us

Delivered creative presentations to large audiences at user group conferences and via YouTube and roadshows. Established ‘Go to Market’ channel strategies with partners. Consulted with new and existing large accounts in corporate North America and supported EMEA and LATAM efforts in partnership with CIO, CTO, and CEO.• Walt Disney’s Global Business Technology Strategy & “NextGen” Entertainment Technology—Led a multi-million, SOA project in collaboration with Accenture to identify best practices and standardization opportunities and develop a proof of concepts to effectively leverage innovative technological advances to customize consumer experiences across entire Walt Disney organization, including hotels, cruise ships, parks, and movies. Initially retained for the GBTS project, the project expanded to NGE and ESPN projects as a result of success.• ADP, AT&T, CISCO, EMC, Iron Mountain & Zappos—Delivered agreements above $12M for these six representative accounts through relationship management, upselling, and overseeing projects to fulfill client objectives in areas of data semantics integrations, WebEx functionality, business process management, website development, and infrastructure. • Supported other enterprise clients to include Quicken Loans, Menards, Freedom Mortgage, Fidelity National Financial, Sherwin Williams, Precision Strip, Greenway/Vitera, Prudential, Gordon Foods Services, Meridian Health, and Bluebird.• Consistently recognized for far exceeding expectations of managers and customers, both in assigned goals and cross-functional contributions. Delivered over 100% of revenue targets and double-digit annual revenue growth.• Earned recognition for system-critical problem resolution; facilitated isolation, resting, and repair of a Brazil manufacturing plant system that had been idle for a week through a team of 15 to rebuild organizational trust.

Burlington, Massachusetts, Us

Led large projects to the scale of $1-2M/Month managing off-Shore teams and partnering with experienced professionals all around the world in service of Fortune 100 Companies. Delivered over 45% of company’s overall North & South American service revenues in 2011.

Planned, designed, developed and implemented computer network system, software and databases; established security and business continuity measures. Interviewed, hired and supervised development team to design and implement solutions for a South Florida neurology practice. • Reduced organization’s labor costs by 50%; increased patient volume through development and implementation of an Electronic Medical Record (EMR) system for the hospital. • Improved document retrieval, archival and management system; designed and developed and electronic document management system that converted both text and graphics to electronic images.

Developed and implemented systems across the U.S. for luxury resorts and hoteliers. Researched and developed new telecommunications technology. Provided sales support.• Elevated hotels’ ability to generate incremental revenues through development and implementation of Internet traffic-monitoring systems that facilitated tracking and charging guests for usage. Key customers included Four Seasons and The Venetian in Las Vegas, as well as The Doral Golf Resort & Spa in Miami. System is still widely utilized in high-end resorts across the United States.• Designed a technical plan that led to a multi-million national contract with Oakwood Corporate Housing, in addition to a Call Accounting software application for the hospitality industry.

Burlington, Massachusetts, Us

• Led a team responsible for the creation of an Enterprise Resource Planning (ERP) for Datasul, also known as TOTVS.

• Provided consulting services on UNIX systems, relational databases and ERP implementations.

• Developed and implemented Symix ERP customizations for multiple CHOOSE customers in Brazil.

• Developed systems using Progress Software tools.