Alejandro Mendoza Email & Phone Number

Portland, Or, Us

Portland, Oregon Metropolitan Area

Miami/Fort Lauderdale Area

Start up company in the field of data science for business apps including structured and non-structured data to create Business Intelligence (BI) to make more informed business decisions. BI is a technology driven process aimed at improving business performance by using analytic tools that streamline processes by optimizing and managing the exponential increase in data produced by internal sources like operational metrics or contact centers, as well as externals like web traffic and social media interactions. BI includes a growing variety of applications, tools and methodologies that enable Enterprises to record, accumulate, analyze and report information with the use trends and graphic representations of data.

Weston, Florida

Start up company in the field of data science for business apps including structured and non-structured data to create Business Intelligence (BI) to make more informed business decisions. BI is a technology driven process aimed at improving business performance by using analytic tools that streamline processes by optimizing and managing the exponential increase in data produced by internal sources like operational metrics or contact centers, as well as externals like web traffic and social media interactions. BI includes a growing variety of applications, tools and methodologies that enable Enterprises to record, accumulate, analyze and report information with the use trends and graphic representations of data.

Miami, Florida

Helping customers to realize the value of technology by facilitating user adoption

Miami/Fort Lauderdale Area

GuestVenue is a start-up from Entrepreneur Startup Now at Broward College and Career Source Broward.The mission of the company is to design, implement and support digital mobile platforms for hospitality verticals.

Weston, Florida

CCSD is a Non-Profit Florida Corporation organized for charitable and educational purposes, within the meaning of Section 501 (c)(3) of the Internal Revenue Code of 1986, or the corresponding section of any future Federal tax code, conducting, at local and international levels. The mission is the planning, promotion, execution, and operation of sustainable economic development projects, aimed at poverty reduction by promoting Science, Technology, Engineering and Math (STEM) to young adult under served population and access and use of advanced technologies (learning, utilization and community applications).To maximize our impact on current efforts, we may seek to collaborate with other non-profit organizations which fall under the Section 501(c) (3) Tax deduction donations based on the Internal Revenue Code and are operated exclusively for charitable and educational purposes.

Broward Florida

Special training program to selected people with college degrees to become entrepreneurs by simulating a business case process based on technology patents. The program analyze and develop opportunities to commercialize technologies developed at Florida’s universities and federal laboratories. Through an intensive 10-week training course led by experienced entrepreneurs and startup mentors, participants develop a go-to-market plan for a real technology selected by the mentors and approved by the various tech-transfer offices.

Miami

Description: I streamlined virtual Service Desk and Field Service managers in major Latam countries by implementing ITIL processes in Commlogik Services area. I also optimized Offer Portfolio to complement channel delivery capabilities and services sales pipeline and key performance indicators by implementing CRM Dynamics with SAP connectors.Key Accomplishment: Exceeded net contribution 2014 plan

Miami

Description: During my employment at Polycom, I collaborated with account managers and channel sales to create pipeline and accelerate funnel opportunities conversion into sales within Caribbean and Latin America regions.Key Accomplishments:- I doubled bookings and produced 70% revenue growth by fostering trusting go-to-market channel partner relationships and adapting Polycom offer portfolio to Latin America region- I also implemented formal channel programs Certified Service Partner to certify channel partners by training, service desk processes, and SHARP rewards system for achieving quota services and customer targets

Market research, technical and financial business case to build Video Network Operating Center in Latin America

.Description: I served as Services Director for Caribbean and Latin American regions. During this time, I increased the call center and PBX base by 800+ customers and 100+ channel partners by planning and managing $100M services revenue, supervising the installation of complex call centers, and implementing remote support services in low-cost geographies.Key Accomplishments:- I reduced sales cycle by developing efficient professional services with easy-to-quote web tools- I also improved productivity by reducing fixed costs and managing variable costs

Miami

Description: While employed by ATT-LUCENT, I advanced from Mexico Services Manager (1994 - 1996) to Managing Director Acting of Mexico (1996) before attaining the Regional Sales Operations Director (1997 - 1999). While in these roles, I organized the services area in Mexico, led a comprehensive re-engineering, and developed long-term strategies for sales. Key Accomplishments:- Created first regional business control unit- Implemented innovative policies and procedures for annual planning- Implemented sales operations to increase profitability and improve accounts receivable processes- Double sales revenue from $6M to $12M- Decreased fixed costs by 30% by outsourcing in several areas

Restructuring and expanding Customer services in Mexico for ATT Business Communication Division.

Doctorat Management Science, Decision Theory, Economics, Doctor

Doctor thesis on multicriteria decision model for complex technical solutions

Postdoctoral, Dynamic Programming

Worked in research team to gather big data and develop mathematical programming for water ressources management

Master'S Degree, Economie De La Research Et Development, Master

MBA for Technological start-ups

Master, Econometrics

Developed econometric models to simulate economic impacts of multiregional trade agreements

Industrial Engineering, Operations, Management

Industrial Engineering

Systems Engineering

Tenure Professor

Post Doc, Dynamic Programmin, Certificatie

Industrial Engineering, Operations And Financces, Bachelor