Carmen Mendoza Email & Phone Number

Romeoville, Il, Us

Chicago, Il, Us

Manage JIT (just in time) inventory processes and distribution during 3 shifts 24/7 operation, union and non-union labor, for the hospital's surgery units- 45 operating rooms in 3 buildings. Responsible for implementing cost savings through supply cost reduction, inventory optimization, and operational improvements while ensuring availability of supplies JITWork and communicate with nurses, physicians and other UCMC staff to ensure departmental supply needs are met while reducing operational cost and delivering exceptional customer service.Lead in the implementation of Lean practices including 5S, pull system, Key Performance Indicators (KPI) and Managing for Daily Improvement (MDI) to drive continuous improvement in all operational metrics, organization’s mission and help achieve strategic operational goals. Participate in establishing standards for quality, safety and service.Coordinate, assess, and approve special projects such as supply conversions, inventory audits, room expansions, space maximization, product recalls, stock availability and ensure all changes are seamless, communicated and executed properly. Develop staff and management to use abilities and talents to accomplish goals while creating an environment that fosters employee engagement.Responsible for developing, establishing and ensuring compliance with all Supply Chain policies and procedures while identifying new technologies to enhance supply chain operations.Analyze supply chain data within the Inventory Management System to ensure maximum efficiency and effectiveness. Generate daily, monthly and quarterly KPI data reports.

Chicago, Il, Us

Manages daily operations in a Distribution Center (DC) of over +300 seasonal employees in 200,000 sq.ft. warehouse and second outside warehouse. Successfully runs operations in Fulfillment department (+26,000 packages per day) and Production department (+33,000 gifts per day) during holiday season.Develops staffing sourcing plan to recruit +300 employees during business holiday season and works with temporary staffing agency recruiters to ensure DC is fully staffed during six months of the holiday season.Develops, leads, and implements strategic and tactical objectives supporting DC goals, budget, andcustomer service initiatives.Troubleshoots operational issues and takes corrective action to ensure standards, budgets, and service levels are met while keeping a fast-paced driven environment.Implements best practices and performance standards to drive Key Performance Indicators (KPIs).Provides leadership and maintains a positive department-wide team attitude environment.Leverages data and resources to identify operational opportunities for continual growth and processimprovement. .Ensures effective cross-functional communication occurs between departments on plans, purchases, goals, actions, or priorities to deal with changing situations.Communicates developmental opportunities for direct reports in regard to training, performancemanagement, employee motivation, and leadership skills.Manages departments to assure all orders are executed according to production schedule and demand.Manages warehouse inbound and outbound activities to make sure deadlines are met according to plan.Maintains inventory levels accurately by conducting cycle counts and inventory audits on a regular basis.Ensures all safety policies and training procedures are executed to ensure a safe work environment.

OBESITY PPM- September 2016 to present • Oversee everyday operations in an engagement call center.• Provide overall guidance, training, leadership and accountability to all engagement consultants.• Help guide organization though change with positive influence of teams as company grows.• Assist in leading the administrative systems and process initiatives for Obesity PPM.• Perform Insurance analysis for Bariatric Surgery Patients and help patients through the process.• Individual patient consulting – Provide excellent customer service, financial orientations, review of benefit coverage, individual case management, follow up consulting and wellness consultations.• Manage day to day processes- scheduling changes, monitoring inbound and outgoing calls, assist with new hire training, run department productivity KPI reports, manage operations workflows, critical thinking of improving workflows process.• Work remotely and independent.

ENVIRONMENTAL/SUSTAINABILITYInitiate, develop and direct policy, procedures, and training as Project Manager of corporate company objectives to become Zero Landfill facility by 2016. Achieved Zero Landfill goals in 2014, two years ahead of company goal. Increased revenue by $90K annually through redesigning recycling program. Manage environmental department of 15 employees & 250 volunteers. Develop communication strategies to support company sustainable initiatives, community relations and organized community outreach events. Coordinate with departments to increase all levels of conservation and sustainability within the organization. Certified ISO 14001 Lead auditor, conducted internal and third party audits against the requirements of the ISO 14001 Standard Environmental Management Systems (EMS). Develop and monitor environmental objectives and targets of significant aspects to help minimize environmental impact. Ensure 100% compliance with local, state, and federal environmental regulations. Develop and implement marketing, training and education programs on Environmental, Safety, and Maintenance processes to ensure business operations are in compliance with company policies and best practices.

MAINTENANCE ENGINEERING/RELIABILITYResponsible for maintenance and engineering performance, budget and preventive maintenance systems. Rewrite preventive maintenance program to optimize operational efficiency. Identify trends to recognize equipment productivity and downtime proceedings. Induce positive relationships with vendors and service providers while procuring and negotiating best purchasing prices and contracts. Perform inventory and cost analysis of material usage. Reconcile and oversee maintenance budget accounts and report budget expenditures, transactions and discrepancies to plant engineer and top level corporate directors. Assemble Key Performance Indicators (KPI) reports and assist in identifying opportunities for continuous improvement by conducting root cause analysis and investigations to offer solutions or corrective actions to such areas of concern. Compile and submit reports to corporate: Maintenance, Repair and Operations (MRO), Maintenance & Repair (M&R), and Computerized Maintenance Management System (CMMS). Establish reporting metrics for environmental, maintenance and engineering functions and communicate to Smithfield Foods corporate. Develop, systematize and direct Maintenance Board Room weekly meetings.

OPERATIONSProject lead to identify potential gasket contamination for continuous blender in the end product. Developed detailed design drawings for continuous blender to monitor and control equipment gasket to eliminate potential contamination. Supported the Director of Operations as the relocation manager and assisted with moving schedule, budget and space strategy for the relocation of Saratoga Specialties to a larger facility. Assisted Director of Operations with performing operational flow analysis and logistic processes resulting in the identification and development of procedural improvement and cost savings through well researched and modified processes and strategies.Defined, enhanced and implement operational policies, procedures, training and systems across multi-functional areas.HR/COMMUNITY RELATIONSSupported Human Resources with training, benefit, compensation, card access, writing policies and standards, and translating for new employees. Assisted in the termination or disciplinary process as well as helped resolve employee issues. Communicated effectively information to employees and organized employee affairs. Managed Sustainability and community events, stakeholder meeting, chamber of commerce, public relations, and media. Scheduled and coordinated company events, town hall meetings.

•Responsible for the day-to-day company activities while managing 30 employees. Worked closely with the company owner and reported all sales productivity, payroll, billing and cost analysis daily. Created floor plan CAD drawings for customers and construction projects. On-site supervision of projects to assure they are being done according to floor plan design and customer satisfaction.

Responsible for the organization and co-ordination of office operations, payroll, procedures and resources to facilitate organizational effectiveness and efficiency.

Created and implemented processes and procedures to maintain a smooth functioning office environment. Experience as a bookkeeper and office manager for a real estate company.

Responsible for all areas relating to financial reporting, preparing, analyzing and verifying loan applications. Evaluated, verified, authorized, or recommended approval of loans. Advised borrowers on financial status and payment methods.

Sociology

Computer Programming And Mechanical Drafting Cad/Cadd

Computer Science

Army Jrotc/Rotc

Computer Science