CORPORATE TRAINING:• National Academy of Civil Service, Taiwan (2024)• Fantastic Enterprise Co., Ltd, Taiwan (2023)• American Institute Taiwan (2022/2023)• British Council, MyClass (2013 – Present)___________________________________TEACHER TRAINING:• English for Education Systems Teacher Trainer (Elementary School, Junior High School, and Senior High School teachers) for the Ministry of Education’s "Bilingual Nation Development Program" (Aug 2019 - Present)- National Taiwan Normal University- Tamkang University- Zhongzheng Senior High School• Certified Trinity CertPT Internal Assessor (Jul 2021 – Present)• Certified Trinity TYLEC Teacher Trainer (Apr 2020 – Present)• Certified Trinity CertTESOL Teacher Trainer (Oct 2019 - Present)___________________________________TEACHER MANAGEMENT:• Teacher Manager (Sept 2019 - Aug 2023)- Line Management duties include ensuring that teachers are developing and making progress in the following areas: Academic Quality, Customer Engagement, British Council Behaviours, Action Research, and Teacher Development.___________________________________TEACHING:• Full-Time Teacher (Feb 2019 - Present)• Part-Time Teacher (Oct 2013 - Jan 2019)> YLs: General, CLIL.> Teens: General, CLIL, IELTS Exam Preparation.> Adults: General, IELTS Exam Preparation, Professional Business Skills.- Plan, prepare and deliver high-quality English language teaching that meets the needs of different customer groups.- Contribute to the development, evaluation, and improvement of English language / Teacher Training courses, materials and related services, in order to meet learners’ needs by actively working as a member of the teaching team.- Actively engage in professional development and performance management to ensure quality and high standards in teaching, training, and learning in order to maintain the British Council’s position at the forefront of best ELT practices.

• Speaking Examiner (Oct 2014 - Present)• Writing Examiner (Oct 2014 - May 2018)___________________________________• Maintain exam standards, reputation, and integrity, as outlined in The British Council's policies.• Provide professional academic support to the Exams teams where necessary.

• Cybersecurity management (based on CSC/NIST protocols).• Ensure data confidentiality, integrity, and availability.• Data backup and restoration.• User/group account management (for offices in the UK, Taiwan, Hong Kong, China, Korea, Malaysia, Portugal, Thailand, Indonesia, Vietnam, Algeria, and Poland).• Server hardware management.

• Overall responsibility for the training, development, recruitment, and performance of all Academic Department staff with the aim of providing an excellent level of academic support to our 70+ schools nationwide.• Managed 4 Directors of Studies to ensure that all teaching support functions were carried out effectively: Teacher Training and workshops, teacher observations and feedback, contracts, and job appraisals.• Created, developed, and reviewed Academic Department SOPs, school and teacher management policies, and Teacher Training systems.• Delivered training to teachers on the Saxoncourt ‘Teaching English to Young Learners’ (TEYL) course on a monthly basis.• Ran and maintained the 'Teacher Development Scheme' with the goal of improving teaching quality across our schools for our students.• Maintained good relationships and supported effective communication with customers (i.e., franchise schools, parents, and students) and colleagues (school managers, teachers, office staff).• Maintained and enhanced the reputation of the Saxoncourt Group of Companies as a leader in the field of EFL and ensured that the ethos and objectives of Shane English Schools Taiwan / Shane Education were consistent with those of the organisation as a whole.• Designed and reviewed course materials.• Editor for published EFL books.

GROUP RESOURCES MANAGEMENT:• Created, oversaw, managed, and implemented Cybersecurity and Data Backup processes, solutions, SOPs, and Group Policies.• Management of digital resources for our operations in the UK, Europe, East Asia, South East Asia, and MENA regions.• Developed, oversaw, maintained, and audited Group websites.INTERNATIONAL DEVELOPMENT & ACADEMIC SUPPORT:• Trained and supported Directors and Managers across regional headquarters and schools.• Consulted and advised on Group-wide academic matters (esp. pedagogy, teacher management, teacher training, and educational technologies).

• Direct Line Manager of 23 schools nationwide.• Conducted school visits to provide academic support and advice to school managers and teachers.• Directly managed teachers, conducted teacher observations, feedback sessions, and appraisals.• Designed, wrote, and conducted teacher training and workshops.• Taught demonstration lessons and conducted team-teaching to help improve staff performance.• Designed course materials.• Editor for published EFL books.

MANAGEMENT: • Conducted school visits to provide academic support and advice to school managers and teachers.• Conducted teacher observations and feedback sessions.• Conducted teacher training and taught workshops.TEACHING: • Taught YLs and adults. A1 – C1 (CEFR).• Types of classes taught: General English, ESP, EAP, IELTS, and Cambridge YLE.• Conducted assessments and placement tests. Designed course materials.

• Taught YLs and adults. A1 – C1 (CEFR).• Types of classes taught: General English, ESP, EAP, IELTS, and Cambridge YLE.• Conducted assessments and placement tests. Designed course materials.

• 0.5 FTE• Module Tutor: MA Design & Digital Media> Core Prototype module> Experimental Practice module• Special Visiting Lecturer: MA Media Arts> Visual Language module> Reactive Media Production module• Special Visiting Lecturer: BA Graphic Design> Research & Development module• Gave talks on various topics, including:> Testing & Design Evaluation for Interactive Entertainment> Problem Solving (The Interactive Designer)> Alternative 3D Aesthetics> Introduction to Design & Digital Media> Introduction to 3D Graphics in Interactive Entertainment> CGI Use in Film> Animation in Interactive Media.• Provided project consultations and tutorials.• Taught multimedia software: Autodesk 3DS Max | Adobe CS.• Mentored students and graded their presentations.

Designed the CGI for an Arts Council funded project working in a team of five people.

Designed promotional advertising campaigns utilising CGI for placement online and in public spaces.

Key element in the design and creation of 25% of Aqua Pacific’s PS2 in-game graphics for 4 internationally published computer games.