Karla Mendoza

Karla Mendoza Email and Phone Number

Sr. Customer Success Manager and Onboarding Manager LATAM @ CIAL Dun & Bradstreet
Mexico City, CDMX, MX
Karla Mendoza's Location
Benito Juárez, Mexico City, Mexico, Mexico
Karla Mendoza's Contact Details

Karla Mendoza personal email

n/a
About Karla Mendoza

I'm an avid learner and observer, with a lot of curiosity of details.I thrive in projects that require a combination of technological expertise, diverse skill sets related to CX, and collaborative teamwork.

Karla Mendoza's Current Company Details
CIAL Dun & Bradstreet

Cial Dun & Bradstreet

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Sr. Customer Success Manager and Onboarding Manager LATAM
Mexico City, CDMX, MX
Website:
cialdnb.com
Employees:
409
Karla Mendoza Work Experience Details
  • Cial Dun & Bradstreet
    Sr. Customer Success Manager And Onboarding Manager Latam
    Cial Dun & Bradstreet
    Mexico City, Cdmx, Mx
    View
  • Cial Dun & Bradstreet
    Sr. Customer Success Manager & Onboarding Manager Latam
    Cial Dun & Bradstreet Oct 2023 - Present
    México
    Driving success through effective onboarding and adoption strategies while fostering leadership and team building to inspire collaboration and achieve shared goals.
    View
  • Cial Dun & Bradstreet
    Manager Of Customer Success
    Cial Dun & Bradstreet Oct 2021 - Oct 2023
    México
    Maximizing value through strategic account management in LATAM markets, leveraging Customer Health scoring to address needs proactively, and enhancing outcomes with seamless cross-functional collaboration.
    View
  • Descifra
    Senior Customer Success
    Descifra Feb 2021 - Oct 2021
    Ciudad De México, México
    Managing accounts effectively by leveraging customer-driven insights, and delivering tailored data that drive customer success.
    View
  • Descifra
    Customer Success
    Descifra Sep 2019 - Feb 2021
    Ciudad De México Y Alrededores, México
    Driving customer Retention, Satisfaction, and Revenue growth for customers using a Geospatial Intelligence's SaaS platform
    View
  • Common Sense People
    Quality Assurance Lead
    Common Sense People Apr 2018 - Sep 2019
    Ciudad De México Y Alrededores, México
    Ensuring the Quality of a SaaS platform through rigorous evaluation while driving innovation by fostering a culture of continuous improvement.
    View
  • Common Sense People
    Customer Happiness Agent
    Common Sense People Dec 2017 - Mar 2018
    Ciudad De México Y Alrededores, México
    Build sustainable relationships of trust through open and interactive communication.Provide accurate, valid and complete information by using CX methodologies.
    View
  • Royalton Luxury Resorts
    Guest Service Agent
    Royalton Luxury Resorts Jan 2016 - Dec 2017
    Riviera Maya
    Creating memorable experiences by identifying key details and tailoring personalized solutions, services, and amenities that exceed customer expectations.
    View
  • Oasis Hotels & Resorts
    Concierge - Oasis Plus
    Oasis Hotels & Resorts Jul 2014 - Dec 2015
    Cancún Y Alrededores, México
    Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
    View

Karla Mendoza Skills

Turismo Microsoft Excel Qa Photoshop Microsoft Word Microsoft Powerpoint Oratoria Customer Service Microsoft Office Trabajo En Equipo Desarrollo De Productos Estrategia De Mercadotecnia Event Planning Gerencia De Hoteles Social Media Ux Public Speaking Hospitalidad Calidad Del Servicio Liderazgo De Equipos Zendesk Lean Seis Sigma Design Thinking Project Management Iso 9001 Mejora Continua Conocimiento Del Consumidor Software Como Servicio Eficiencia Operativa Experiencia Del Cliente Insights Hoteles Redes Sociales Gerencia De Ventas Performing Arts Tourism Mercadotecnia Musical Theatre Medios Sociales Turismo Alternativo Cultura Languages Sustentabilidad Recepcionista Funciones De Recepcionista Microsoft Outlook Adobe Photoshop Arpon

Karla Mendoza Education Details

Frequently Asked Questions about Karla Mendoza

What company does Karla Mendoza work for?

Karla Mendoza works for Cial Dun & Bradstreet

What is Karla Mendoza's role at the current company?

Karla Mendoza's current role is Sr. Customer Success Manager and Onboarding Manager LATAM.

What is Karla Mendoza's email address?

Karla Mendoza's email address is ka****@****dnb.com

What schools did Karla Mendoza attend?

Karla Mendoza attended Universidad Del Caribe (Mx).

What are some of Karla Mendoza's interests?

Karla Mendoza has interest in Ordenada, Acces, Arte, Environment, Hotelería, Puntual, Excel, Outlook, Html, Sabre.

What skills is Karla Mendoza known for?

Karla Mendoza has skills like Turismo, Microsoft Excel, Qa, Photoshop, Microsoft Word, Microsoft Powerpoint, Oratoria, Customer Service, Microsoft Office, Trabajo En Equipo, Desarrollo De Productos, Estrategia De Mercadotecnia.

Who are Karla Mendoza's colleagues?

Karla Mendoza's colleagues are Esther Angelica Castillo, Milena Mansur, Henrique Amaral, Sergio Pisconte Reategui, Teresa Andrea Pacheco Abud, Luis Alberto Rodríguez Constantinides, Guilherme Sardinha.

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