As a VoIP Technician at Telernet, I provide technical support and troubleshooting for voice over IP services and devices. I have EMT certifications from New York, Florida, and the National Registry, and I volunteer as an emergency medical technician for two organizations. I have over 9 months of experience at Telernet and over 4 years of experience as a volunteer EMT. I have skills in Linux and programming, which I use to configure and maintain VoIP systems and networks. I am passionate about helping people in need and using technology to improve communication and collaboration. I am always eager to learn new skills and enhance my knowledge.