Senior Global Enterprise Services Manager
Current- Led a team of specialists in providing end-to-end project management and implementation support for global enterprise services across multiple locations.- Developed and implemented strategic plans for optimizing service delivery, resulting in increased efficiency and cost savings for the organization.- Collaborated with senior leadership and stakeholders to identify business needs, define service requirements, and ensure alignment with organizational goals.- Managed vendor relationships and negotiated contracts to ensure high-quality service levels and cost-effectiveness.- Conducted regular performance reviews, identified areas for improvement, and implemented initiatives to enhance service quality and customer satisfaction across the global enterprise network.
