- Manage and deploy computers, workstations, and printer setups- Troubleshoot network connection and printer issues- Support Office 365 installs and configuration platforms- Administer NEC Phone system maintenance and setup- Handle and provide all level of IT support for end-users- Manage inventory and purchases of computers, cellphones, iPad, and peripherals

• Provide technical support for internal and external users with phone, email, and self service issues• Troubleshoot computer, printer, network, and other computer related issues• Provide liaison with vendors and clients supporting systems• Perform all operating jobs functionality for financial institution job sequencing tasks of migrating and compiling data transfer

• Install, Diagnose, Test, Document, and maintain internal computer systems• Install, patch, upgrade, maintain, and support hardware and software• Systems integration between production and administrative systems• SQL Server query/script development• Website development and maintenance• Web optimization and marketing strategic planning and solutions • Research and recommend cost effective new approaches for systems• Assist in new system rollouts and projects• Assist Network Administrator

• Maintain and improve site architecture functionality, security, and performance• Manage E-commerce platforms troubleshooting and implementing solutions• Provide liaison between IT partners, company and clients• Used Windows Deployment Services to create and deploy Windows (XP,7, 8, 10) images to endpoint devices (i.e. Vm’s, laptops and desktops)• Programming and editing JavaScript, CSS and HTML• Web optimization and marketing strategic planning and solutions • Monitor and analyze websites traffic through Google Analytics and E-Commerce systems• Used Active Directory to manage and provision user accounts• Managed Exchange 2013 mail server access for PCs, mobile and web

• Design and configure websites and ecommerce (Sage CRM, Titan CRM and IVenue ERP)• Examine and analyze site traffic with Google Analytics and webmaster• Web Optimization and marketing to improve products and services• Train employees to assist with website, content and photography projects• Used Active Directory to manage accounts• Exchange Server 2008 for mail and software deployment• Generate reports and sales performance directly to CEO to help make key strategic decisions• Design and develop warehouse system and integrated products locations to optimize receiving and picking processes thru Sage CRM